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God-tier Helpdesk
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You are currently reading a thread in /g/ - Technology
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Anonymous
God-tier Helpdesk 2016-05-03 01:39:16 Post No. 54350427
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God-tier Helpdesk Anonymous 2016-05-03 01:39:16 Post No. 54350427 [Report]
Hello /g/,

What helpdesk ticketing systems are god-tier?
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Anonymous 2016-05-03 01:46:28 Post No.54350544
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Anonymous 2016-05-03 01:46:28 Post No.54350544 [Report]
None of them. Zendesk is okay though. Jira if the tickets are just internal, and are for the dev team.
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Anonymous 2016-05-03 01:48:07 Post No.54350563
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Anonymous 2016-05-03 01:48:07 Post No.54350563 [Report]
We have OsTicket installed on our site.

Free me from this hell. :^)
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Anonymous 2016-05-03 02:40:01 Post No.54351276
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Anonymous 2016-05-03 02:40:01 Post No.54351276 [Report]
>>54350427
Not fucking WSSMT, that's for sure.
Maximo can suck an actual cock.
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Anonymous 2016-05-03 02:41:12 Post No.54351295
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Anonymous 2016-05-03 02:41:12 Post No.54351295 [Report]
Jolicloud dev here. We use Intercom.io and I love it. Try that out.
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Anonymous 2016-05-03 02:44:05 Post No.54351328
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Anonymous 2016-05-03 02:44:05 Post No.54351328 [Report]
>>54350563
>using the smiley with a carat nose
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Anonymous 2016-05-03 02:45:41 Post No.54351346
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Anonymous 2016-05-03 02:45:41 Post No.54351346 [Report]
>helpdesk job
I got scammed into one at IBM, they moved me from a sysadmin job to a ticket monkey in under a week.
They kept my pay at 88k but I had to leave it was so mind numbingly boring.

I pitty these people.
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Anonymous 2016-05-03 06:17:16 Post No.54353555
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Anonymous 2016-05-03 06:17:16 Post No.54353555 [Report]
I concur, Maximo is a pile of shit. Come to think of it, IBM is the grim reaper of software. The stuff they produced themselves makes open source from the 1980s look polished in comparison and all the stuff they takeover turns pajeet tier in no time. Fucking IBM, not even once.
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