My laptop shuts down when I close the lid.
Has anyone encountered this problem? I've owned this ASUS Q550L laptop for about a year now (got it in February 2015) and all of a sudden it's been giving me this problem. The problem is that when I close the lid and then open the laptop, it restarts the entire laptop. And sometimes it takes forever to boot up before finally displaying a screen that says it's encountered a problem, which it doesn't go into detail.
I did a full recovery on this laptop and restored it to factory settings but I still have this problem. I checked the settings for when I close the lid and it says the laptop should just be in sleep mode. Anyone know why my computer is shutting down and restarting when I close the lid?
Have you checked some BIOS settings by accident?
>>126119
I wouldn't know how to get to BIOS, so I don't think so. Also, I think it's a bigger problem than a preference setting since when my laptop is starting up from the reboot it doesn't start properly and has to be shut down manually.
I will look at the BIO settings though just in case, but I do not know how to get there or what to look for.
Hi there,
Try going to power options and click advanced
>>126117
Your sleeping mode is buggy. Try to disable hybrid sleep in the power options.
Try to create a new "hyberfile.sys" by disabling and re-enabling hybernation with "powercfg -h off" and "powercfg -h on" on the command prompt.
>>126117
go to power settings either in ctrl panel or bios
>>126137
The hybrid sleep is disabled.
Okay, I turned the powercfg -h on and off. Will I notice any change?
It did not work. I changed the powercfg -h to off to on, but when I closed the lid and reopened it my computer just restarted.
Buy a new computer senpai
Well, I figured out it's not just a closing lid program, but whenever the computer just goes to sleep. When it wakes up, the entire system restarts.
>>126804
That what happens when it's buggy. What about disabling sleep mode and using hibernation instead? Or checking your ram for bad memory?
