I have a tech problem
Okay, so I restarted my PC, and suddenly this came up out of nowhere. I tried to find out what it is, but nothing came up. I have tried to exit through the Setup found in the App Menu, but the screen just turned black for a bit and went straight back to the menu.
I am completely technology illiterate, so anything will help.
what happens when you boot off the first one?
>>111502
Basically anything I select either does nothing or takes me back to the first menu
the windows boot record is damaged. you need to boot the install media (usually dvd) and run the recovery. or if your uefi bios menu has a recovery option use that.
have you changed the "secure boot" setting in your bios? look around in there for a "secure boot" setting and see if you can toggle it from off to on.
>>111507
I've just changed the secure boot to enabled, then saved and exited using F10, but it still takes me back to original menu
>>111513
Even if you select the first boot option?
>>111513
OP here. Just realised that below secure boot, it says secure boot status, which is disabled. I can't select this however.
>>111515
If you mean Windows Boot Manager, yes. I press enter to select it and it goes to the same menu
>>111519
Have you tried booting off a portable OS and seeing if you can access the drive from there? If you can boot with HIren's boot cd and see your old drive contents then your hard drive isn't dead.
OP here.
This is what is shown when I select Diagnostics Splash from the App Menu.
Does this help?
Do you have something like "key management" (or similiar) option?
If so: backup and remove the secure boot keys
disable secure boot
save and reboot.
>>111537
Couldn't find anything like that.
>>111526
just put a windows install cd in and reboot and if necessary choose boot CDROM
and reinstall windows, it wont delete your apps or data (unless you chose format c:)
and should fix it (it rebuilds the MBR boot record of the C drive)
if that doesnt work one of the things on the Motherboard probably melted (cmos battery or whatever)
cheers
