https://www.accc.gov.au/media-release/federal-court-finds-valve-made-misleading-representations-about-consumer-guarantees
The Federal Court has found that Valve Corporation (Valve), through its online game distribution platform Steam, and its Steam website, engaged in misleading or deceptive conduct and made false or misleading representations to Australian consumers about the consumer guarantees under the Australian Consumer Law (ACL), in proceedings brought by the Australian Competition and Consumer Commission.
The Court found that Valve made the following false or misleading representations to consumers, in the terms and conditions contained in three versions of its Steam Subscriber Agreement and two versions of its Steam Refund Policy:
consumers were not entitled to a refund for digitally downloaded games purchased from Valve via the Steam website or Steam Client (in any circumstances);
Valve had excluded statutory guarantees and/or warranties that goods would be of acceptable quality; and
Valve had restricted or modified statutory guarantees and/or warranties of acceptable quality.
Justice Edelman concluded that making each of these representations involved conduct in Australia by Valve and that, in any event, Valve was carrying on business in Australia.
A hearing on relief will be held on a date to be fixed by the Court.
nobody cares about the aussies fuck off
>>53759032
Australia is the most pointless country on earth.
>>53759032
>/G/
>Using DRM software.
Aussie cucks deserved it >>>/v/
>>53759032
You can't guarantee software as a third party at consumer price levels. The cost incurred is massive, why do you think support packages for commercial services are so damn expensive?
Complaints about game quality should go to the developers anyway, not the distributors re: arkham knight. What the fuck is Valve responsible for in a situation like that?
As always Aussies can dish out what they can't take.
>>53759336
> country
It's a continent anon geez
>>53760322
No no you are mistaken... Australasia is the continent; Australia is a penal colony.
>>53759032
Does this mean we get EU tier rights regarding refunds?
>>53759032
Since when did Jules become a Justice?
>>53760339
What the fuck , have you ever heard of Oceania???????
>Valve had excluded statutory guarantees and/or warranties that goods would be of acceptable quality
Was the data corrupted? They deliver exactly the software you purchased.
Those statutes are in place as a de facto tariff on imported goods so that when a nation wants to boost a domestic industry they can reject foreign goods under some vague notion of 'quality'; and then ignore it when they need more supply.
Example: Avocados are subjected to a quality standard in the US, except miraculously around the time of the Superbowl, then the percentage of rejections falls off to near zero.
>>53760357
>Does this mean we get EU tier rights regarding refunds?
We already have these silly.
>>53760431
In aus if the product delivered is different to that advertised you are entitled to a refund.
So, some shitty batman game that runs at 5fps, yes, you are entitled to a refund, as the advertising and promotional material, showing it running at 30fps, was misleading.
>>53760793
to be fair, that shitty batman game did give refunds to everyone, regardless of region
>>53760322
>Australia (/ɒˈstreJliə/, /ə-/, colloquially /-jə/),[10][11] officially known as the Commonwealth of Australia,[12] is an Oceanian country comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands.
holy fuck ur dumb
>>53760809
I know, I was just using that as an example.
I'm thinking more in the cases of little shitty indie games.
>>53759032
Well let's see what-
>.au
>Australia
Nevermind
>>53759032
>shitposting is prevalent in australia that even the courts participate
What an awful nation.
