warranty problem

Thread replies: 9
Thread images: 1

Anonymous
warranty problem 2016-07-11 05:04:48 Post No. 812494
[Report] Image search: [Google]

File: msr_miniworks.jpg (40 KB, 384x450) Image search: [Google]

warranty problem Anonymous 2016-07-11 05:04:48 Post No. 812494 [Report]

need you to weigh in on this /out/

i have had the msr miniworks for 3 years with zero problems. recently however, i was being a lazy faggot and instead of sanitizing after a backpacking trip by boiling the pieces, i stuck the chamber and pump head in the microwave for 1 min and walked away.

well there was a little plastic-y thing in the pump that melted and now the pump is ruined. i was reading over the warranty on this and it said its not covered by misuse or improper handling/maintenance. however, i tried searching for a pump head on ebay and amazon but i cant find the piece.

should i make up some bs to try to have this repaired by MSR or should i ask them if they will sell me a separate pump head? im afraid they wont want to sell me a pump head and ill be out of a water filter/$70

>>

Anonymous 2016-07-11 08:01:23 Post No.812537
[Report]

Anonymous 2016-07-11 08:01:23 Post No.812537 [Report]

>>812494
You tightass fuck. 3 years, and it shits itself because of your stupidity, and you won't just spend the $70 on a new one?

>>

Anonymous 2016-07-11 08:09:19 Post No.812540
[Report]

Anonymous 2016-07-11 08:09:19 Post No.812540 [Report]

>>812494
Send it in they might fix it. What do you have to lose?

Also you could just use it as a gravity fed filter if the pump thingy still lets water through.

But yea I am like destitute poor but 3 years from a 70 dollar water filter is pretty good just buy a new one. Hell my replacement cartridges are 40 bucks.

>>

Anonymous 2016-07-11 08:31:10 Post No.812547
[Report]

Anonymous 2016-07-11 08:31:10 Post No.812547 [Report]

>>812537
nah man, this shit could have lasted longer. im poor as shit at the moment. i guess ill just ask them to sell me the pump
>>812540
it wont work as a gravity filter, it needs pressure. i tried

>>

Toblab (ID: !!p64ai/GnZhF) 2016-07-11 13:47:27 Post No.812615
[Report]

Toblab (ID: !!p64ai/GnZhF) 2016-07-11 13:47:27 Post No.812615 [Report]

>>812547
If you're poor the one thing you can't afford to be is careless. Take better care of your stuff anon.

>>

Anonymous 2016-07-11 17:49:06 Post No.812712
[Report]

Anonymous 2016-07-11 17:49:06 Post No.812712 [Report]

>>812494
Try the truth. It worked for me. I asked MSR customer service if I could buy the little wire wrapped pre-filter for a gravity filter project I was working on. I told them (honestly) that I own a MiniWorks filter, but the part was not going to be used on it. They sent it to me at no charge and even paid postage. Nice people. Good luck.

>>

Anonymous 2016-07-11 19:43:23 Post No.812764
[Report]

Anonymous 2016-07-11 19:43:23 Post No.812764 [Report]

>>812615

W I S D O M

>>

Anonymous 2016-07-11 21:10:29 Post No.812818
[Report]

Anonymous 2016-07-11 21:10:29 Post No.812818 [Report]

>>812494
>Hay guise help me scam this company because I'm a fucking moron

Yeah,no.

>>

Anonymous 2016-07-15 04:08:35 Post No.814983
[Report]

Anonymous 2016-07-15 04:08:35 Post No.814983 [Report]

>>812494
>>812712
The truth is always the best option.

I broke a connection nipple off my Katahdin Hiker filter a while back. Called up Cascade Designs hoping to buy a new part, but they sent a new housing for free even though it was my fault for being too rough with it.