been working here for one week and already i have questions for the public
1. Why do half the people who come in act like they've never been in a restaurant in their life and need e v e r y t h i n g explained
2. Why do so many people order a burger with absolutely no toppings? Half the reason our prices are higher than most places is so you don't have to pay extra for WHATEVER YOU WANT ON IT
3. Who. The. FUCK. Pays $5 for a hot dog. ESPECIALLY one where they request NOTHING on it. We have fucking bacon, cheese, tomatos, hot sauce, what the fuck man.
>>7658554
are there insider tricks? Like any meal combos you cant recommend
>Why do first time customers not understand the concept of the store and memorize topping combinations?
>>7658559
No, that's an in-n-out thing
>>7658562
More like why don't first time customers read the menu for 5 seconds before asking something that is blatantly spelled out
The concept of ordering a burger with toppings is not a new or complicated one to anyone, as much as you were hoping that a dismissive tone would prove me wrong
>>7658562
you make your own combinations at five guys you flyover fuck
>>7658562
Have you ever been in a Five Guys before?
There's no "topping combinations."
It's the exact opposite. You fucking stupid?
To answer your question OP, it's because people want to waste your time.
>>7658584
>>7658594
Having like 20 different toppings there's at least 20! different topping combinations. If you have never been there before the realistic option is either A: Read the in store instruction, sit down and make a considered choice before going to order, B: Just go for all the way or nothing, or C: Ask the cashier what the alternatives and slow down the line. Most people would go for alternative b or c because the first time going in you're likely not aware that the toppings are free and it's expected that you pick several of them.
>>7658603
>because the first time going in you're likely not aware that the toppings are free
>>7658554
>paying $5 for one plain hot dog when you can get 12 from the grocery store
OP where do you live? I'm assuming california.
>>7658584
>flyover
Here in Michigan, we have good local burger places that you don't even have in whatever faggot state you're from
Five Guys is considered a meme for trendy plebians and rubes
>>7658603
what are you even arguing
a momentary glance at the menu shows that there's a fuckton of toppings, you choose your own, and they're all free. it was designed for that exact purpose.
people needing an entire conversation to have this explained to them are worthy of ridicule
>>7658594
>4.39 for a hamburger
Why do people constantly talk about how 5 Guys is overpriced and you have to spend over $10 to eat there? That's a completely normal price for a burger, and with all the toppings you want for no extra charge it seems like a deal.
>>7658554
>ESPECIALLY one where they request NOTHING on it.
I do this to judge the quality of the sausage, but I also order another with everything or whatever the special* is.
*And by 'special' I just mean what people do regionally or whatever I can find out about the restaurant ahead of time. Like ordering a burger "animal style" or "you must try the chili dog" or "ketchup is frowned upon and/or not recommended".
>>7658603
I don't think they could have made a simpler menu. If people can't understand it then they're probably mouth breathing retards who shouldn't procreate
Is it even worth getting the large fries, because it seems like they fill the bag full of them either way
>trying to shout a specific list of six-seven toppings at the cashier over the noise of a busy restaurant and hope to god that a) they will hear you and b) they will get it right
Why don't you guys have digital ordering yet?
>>7658612
>Michigan
Pfffffft
>>7658594
>little burger isn't 5.49
jesus christ get me out of new york city
>>7658681
no reason to get large unless you are obesity tier/famined
>>7658617
Because they're manbabies that get McDonalds all the time while listening to audiobooks in their car in the parking lot.
>>7658905
That sounds like a great afternoon tbqh
But fiveguys has malted shakes, and mcdonalds doesn't
>>7658914
You're thinking of Shake Shack m8
>>7658966
Nope. Five Guys starting doing shakes somewhat recently.
>>7658617
I don't know where the fuck that is, but the one where I live unironically charges just under $13 for a double bacon cheeseburger with an order of fries.
>>7658554
1. Being in a fast casual place does require some explaining to someone not used to eating there. In both fast food and fine dining you order something and get it. There's no build your own out of all these choices bullshit.
2. The reason toppings are free is because most folks aren't terribly interested in them. A burger is not about toppings. Most burgers come with a standard set of toppings. Asking your customer to pick from a long list is just putting one more step between ordering the burger and getting it, at which point most people will say, "Fuck that, just give me the damn burger."
3. I have no idea why anyone orders the hot dog at Five Guys', but bacon, cheese, tomatoes don't seem like great toppings for a hot dog. Mustard and sauerkraut, or maybe chili seem like more hot dog oriented toppings. Again, the model forces customers to make decisions from a wider than necessary array of not terribly meaningful choices. Many are likely to look at those choices and just say fuck it.
>>7658617
Yeah just looked, pretty sure those prices are completely out of date. I just used their prices and got the exact price they've rung me out for.
http://www.fastfoodmenuprices.com/five-guys-prices/
>$8.69 for bacon cheeseburger
>$3.09 for small fry
Comes out to $12.78 after an 8.5% sales tax.
If you opt for a "regular" size fry and, god forbid, decide to buy a regular size drink, it comes out to $16.57 after 8.5% sales tax.
Nearly $17 for a small burger, cup of soda, and fries. That's fucking crazy.
>>7659012
I've never been in a Five Guys and was able to understand the menu within 15 seconds of seeing it. If you need something like this explained you are an idiot with serious comprehension issues.
> Who. The. FUCK. Pays $5 for a hot dog.
Me. They're better than your burgers, which are equally overpriced. And I load 'em up with plenty of sides. And I don't even mind that you cut them in half, I like them that way. And you never feel obligated to order fries with a hot dog.
>>7659040
you feel obligated to order fries? thats a little bit weird bud
>>7659049
No, but some people do.
>>7659033
No. It's not about comprehension. It's about rejecting unnecessary choices. I came for a fucking hamburger, not a CYOA experience. This is exactly the problem of fast casual - it tries to portray an overabundance of choice as a value added thing. At an all you can eat buffet it might be. At a burger joint I don't think it is. Because I don't have some autistic preference for which combination of toppings makes the Ideal Burger. I've never even thought about it. Just give me a great burger and I'll be back. Making me consider which toppings might (or might not) go well together is more work than I want to do when I just want a damn burger.
When I'm hungry I don't want to have to make decisions. Give me menu choices #1, #2 and #3 - combinations someone else has already worked out as delicious - and I'll choose among those. Offer custom shit if you want. But making custom the default just means people not looking to have to make extra decisions in the process of ordering cutting things short when you ask them about topping and just asking for the damn burger.
>>7659100
Holy crap, you just helped me understand my husband better. Thanks!
Why can't your burgers even beat out Wendy's?
>>7659103
My pleasure. As a middle aged dude I value the ability to make decisions quickly and have things turn out well. To me a restaurant is good if I can walk in, choose on a whim and have whatever I get be good because somebody else worked out the details of the dish before I chose it. I get paid to make decisions at work, and every now and then I have to make some at home. I'm not looking to pick up extra decisions that have to be made when going out to eat.
In a good restaurant that shit is worked out by the chef. In a fast food restaurant that shit is worked out by corporate. In fast casual they leave it to the customer, and the truth is I don't want it.
>>7659100
The five guys I went to had an "all the way" which was the typical Mayo ketchep mustard pickle onion lettuce tomato. Just saying.
>>7659149
I hear ya. But there is a Shake Shack near where I live. No CYOA bullshit, and the burgers are better. I'll just go there instead.
>>7658594
Would it be socially unacceptable to ask for every topping?
>>7659167
It would be a huge mess trying to eat it in public...
>>7658577
>More like why don't first time customers read the menu for 5 seconds before asking something that is blatantly spelled out
Welcome to the service industry newfriend
>>7659181
What if I just asked for grilled onions/mushrooms, jalapeño/green peppers, tomato pickle lettuce, and mustard and hot sauce
>>7659100
>i don't have any autistic preference for which combination of toppings makes the ideal burgers
>having a preference for toppings is autistic
Why the fuck are you on /ck/? Did you lose your way trying to navigate through 4chan you weird old fucker?
What a fucking dumb thing to say on a board dedicated to food.
2 x Grilled Cheese, all the way, + green peppers, - ketchup, - mayo
1 x Little Cajun Fries
3 x Grilled cheese and regular cajun fries if I'm feeling gay, or two consecutive first orders if the gay is retrospective.
Sometimes I pretend that I'm a professional eater and stuff it down as fast as I can while maintaining composure. Bitches looking over, 'miring/disgusted/horny af. I don't care what they think of me anymore.
How much would it bother you if I said that I give the servers dairy free cheese and egg free mayo to use instead of their own?
>>7659228
You'd get laughed out of the restaurant for being a faggot.
>>7659237
>/ck/
>not supremely autistic
That's exactly what an autistic /ck/ poster would imply...
>>7659241
Shieeeettttt
five guys is overpriced trash
>>7659238
btw yes I want to die
(inb4 kys)
>>7659255
>Grilled cheese with ketchup when tomatoes are readily available
you make me feel sad inside
>>7659260
'- ketchup', as in no ketchup. All The Way includes tomato
sorry for making you sad
>>7659263
Ohhhh, I thought you we're getting grilled cheese with only green peppers, ketchup and mayo. I mean, bleugh. Your actual sandwich does not make me sad.
>Why do half the people who come in act like they've never been in a restaurant in their life and need e v e r y t h i n g explained
Because why the fuck should they expend any effort in the decision-making process when your paycheck obligates you to be their pocket bitch. And I hope you didn't think you could get away from them off hours, these are the same cock sleeves that ask for the opinion of an entire board in the third person.
>>7659275
I admit, I act like a fumbling retard in a drive through, asking million questions, because I know I'm running up their timer and fucking them up and they have to do it. I try to aim for the busiest places.
>>7659237
I ended up here when /b/ stopped being amusing in 2011. Couldn't break a six year habit of posting on 4chan erry day, but couldn't stand /b/ anymore. Other interests were food and wine, so I lurked here for a year or two, then started posting.
If you want to talk burgers I trust others to work that shit out for me. If I get the burger st the Spotted Pig I know every detail - the La Freda beef blend used for the patty, the blue cheese on top, the brioche bun - was painstakingly worked out by a Michelin starred chef. I can trust that burger. If I'm in LA and go to In-N-Out I know the Double Double is a California classic - it doesn't require any secret menu gymnastics to make it great. If I want a straight line between East and West Coast I can go to Shake Shack and get better quality beef than just about any fast food joint for only slightly more than fast food prices. Danny Meyer has already worked that shit out for me.
For me it's just a question of where I am and whether I feel like spending $8 or $38. I have zero incentive to play Choose Your Own Adventure at Five Guys' (or Chipotle, or any other fast casual place running on that particular Subway kind of model).
OP, can I ask for peanut butter on my burger? Is it a secret menu option?
>>7658813
Mm soggy lukewarm burgers
>>7659147
I'm not understanding the difficulty you're having here. The only reason to have something pre chosen as a preference is to save an extra 5 seconds of talking or if you've never had the dish/the dish already has a standard of what ingredients it includes.
I've never seen people bitch in a subway thread that they have to pick their shit out, it's a fucking baseless complaint to have.
>>7659331
please stop encouraging things like this. we have fun saying sriracha is a meme and things like that, but actually putting peanut butter on meat is next level actual meme shit.
stop, just stop now.
>>7659417
What the hell is wrong with peanut butter on a burger?
It's sweet and salty while adding a nice creamy texture.
Peanut butter should go on burgers like bacon.
>>7659436
fine, but you can't have cheese at the same time.
>>7659461
ok honey
>>7659302
Have you seriously spent somewhere around 40 years on this earth, and you still need someone to tell you whether or not you like lettuce on your burger?
>>7659302
>when i make myself a sandwich i get out some turkey and some bread and then just shriek at a wall for several hours
Saw this thread and proceeded to go get five guys.
shit was so cash
>>7658554
1. Because dealing with the public sucks. People in general are miserable assholes who love to either fuck with other people in service jobs or too stupid to know their head from their ass. You'll encounter a few who understand the hell you're in and treat you with decency and respect.. but they are very few and far between.
>>7659385
>>7659485
I just don't eat in places where time is wasted on such details. I'm old enough to have come up where you got standard issue or placed a special order. And generally you chose where you went because their standard issue met your standards, or you slummed it every now and then as a goof.
No, I never thought about whether or not I wanted lettuce on my burger. In places where the burger arrived with the patty on the bottom bun and the lettuce, tomato and onion on the top bun, then you put them together yourself I.d usually just put the onion in the burger itself, then eat the lettuce and tomato on the side with a fork and knife. in Other places however it came was fine by me. Usually places where the burger arrived assembled with the lettuce and tomato on it tended to favor the addition of mayo or Thousand Island dressing to support the salad on top of the burger. That works. But without it doesn't work nearly as well.
My point is I shouldn't have to think about this shit. Work the sandwiches out beforehand, and I'll choose which one I want. It shouldn't be on me to remember every detail of what goes with what. And if your beef is good enough toppings really would only be a distraction. How good is your beef if you're offering me everyfuckingtopping for free?
I shouldn't have to think about that much when ordering a burger. Ever.
>>7659504
BASED FISHPOSTER
>>7658554
I don't know dude. I order online, then sit down and eat peanuts for a few minutes until they call my number. I bet most people are habituated to quickly scanning picture menus and saying what number combo they want. Either that or they're just kind of dumb and indecisive.
5 Guys Cajun Fries are the best and I am overdue. I used to get the burger All the Way and loved them but now find their a touch too greasy but have to have the Cajun fries!
>>7659530
Jesus. I'm sorry. You must have a shitty life and a stressful fucking job that telling someone what toppings you like on a hamburger stresses you out.
>>7659493
>when i make myself a sandwich
I don't make myself sandwiches. I grab a sandwich if I'm on the run. If I'm home I cook meals.
>>7658554
Is it impossible for someone to just want a hamburger patty on a bun?
>>7659603
You sound like the kind of guy who goes to Taco Bell and orders a "beef burrito".
>>7659565
I've got a great life, and my job isn't that stressful. But it does involve me making lots of decisions. So I've come to feel like if I have to make extra I want to be paid for it, not pay for the privilege. I can see how CYOA restaurants appeal to people who are yearning to have more control over their lives. When I go out to eat I'm looking to surrender control to someone whose job it is to come up with good things for me to eat. Not some guy asking me which combinations of random toppings I want on my burger. By the time that question gets asked I've given up caring, because I've obviously chosen the wrong place to eat.
>>7659300
>I act like a fumbling retard in a drive through, asking million questions, because I know I'm running up their timer and fucking them up and they have to do it. I try to aim for the busiest places
you absolute madman, wasting both your own time and that of a fast food wageslave!
>>7659616
Close, I order a plain steak burrito with extra steak
OP why do your milkshakes suck a huge chode?
And why is the upcharge for a piece of bacon nearly a buck?
>>7658554
Are you a guy or a girl?
>>7658594
I don't get the "all toppings free" thing.
Does that mean you choose what you want or Do they come with each burger? And why are some toppings "upon request"?
Could it be more confusing?
>>7660858
I've never even been to 5 Guys but it seems pretty self-explanatory.
>>7659181
You're a big guy, I'm sure it wouldn't hurt
Had them a week ago and I think that may be the last time for me, unless I'm offered a free meal or something. I used to love them when it opened here a few years back but it just doesn't do it for me anymore. Maybe because I've been spoiled by this incredible burger place with thick juicy hand made patties and gourmet toppings. Five guys buns suck and always get soggy, patties seem a bit dry, and Bacon seems cheap. Fries are okay but probably have your entire daily salt intake in half an order alone. Plus the grease factor, I can feel my arteries clogging.
Weird cause I used to quite like them. Maybe my tastes have just changed.
>>7659619
I can relate with this. When I'm eating out I would prefer not to spend my time considering what makes the best meal or entree when I could just pick something off the menu. The way I always figure it is if I want to day dream about an exciting meal I'll just make it at home. At the end of the day eating is just a task. If I'm cooking my own meal I'll take the time to prepare it exactly the way I would like. When eating out its more than likely because I don't want to cook that evening or maybe treat myself and my wife to taking a night off from fucking around in the kitchen with dishes.
kinda like me going to subway. All this stuff. I'll take the lettuce,green peppers and sweet sauce.......yeah that is all I want.
>>7660936
BMT garlic Italian, lettuce, jalapenos, provolone cheese, toasted
>>7658554
Why the fuck do you charge so fucking much?
Prices JUST lower than cheap restaurants, food JUST better than burger king. It's fucking absurd.
>fast food
>restaurant
>>7660935
Exactly. If I'm going to bother to think about the details of what I want the meal to be I may as well cook it myself, because I put that kind of thought in when I'm cooking at home. When I go out I'd like not only to bypass the cooking, but the thought that goes into the details as well.
Part of what I'm paying for is someone else working out the details of the meal for me - someone whose job it is to work that shit out.
>>7660936
Whenever I walk into a place where there are one or more people behind a cafeteria looking counter with trays of various options they're going to ask me questions about I know I've made the wrong choice of where to eat.
I would gladly take a burger with just cheese and bacon at a lower price then give me all three bullshit toppings that dilute the burger essence
Flips skull fucks fedora with uncut penis proper lubed
Do they have the Zoe Quinn special?
>>7661029
>do you
OP doesn't make the prices, you autistic cunt
>>7658554
If you don't like it, change jobs, cuck.
>>7658554
people suck dude. just get over it. not even memeing just do your job and go home.
>>7661029
>Prices JUST lower than cheap restaurants, food JUST better than burger king
That's EXACTLY the fast casual concept: offer something a little better than fast food at prices just below those of restaurants, and round it out with options that seem "fresh" or "healthy", or maybe go so far as "local" and "organic".
It's fast food for people with a few extra dollars in their pockets who think they're too good to eat fast food.
>>7658554
Every restaurant is different. Stop being a fucking whiny bitch about it.
Some people don't want anything on their burgers. Also, your prices are higher because your manager throws out several pounds of food that does not meet corporate's ridiculous standards.
Burger King sells 1 hot dog for the same price that I can go to Wal-Mart and make myself 8.
Are you done complaining or are you going to keep complaining that people are different?
>>7659385
That is exactly why I don't eat at Subway. I'm not there to have some convo with a low wage shithead about random things that might taste okay on a sandwich. Just want some food and to get on with my day. Wastes too much time.
>>7659632
You can't waste the time of wagies because our time already has a preset value determined by the massive corporation we work for
>>7662265
I've never had a double bacon cheeseburger. Never occurred to me to put bacon on something so already over the top as a double cheeseburger. Not a fan of excess.
>>7662284
well there's always the regular double cheese burger or just a regular cheeseburger with all the toppings
But their beef is so juicy you might as well get double
lmao
>>7658606
You expect people to read signs? If it's not indicated by a picture, I'm not going to absorb the information. Fact.
Why are your fries so unbearably salty?
>>7663323
I haven't ever noticed them being too salty, but a very common complaint about Five Guys is that their fries are soggy and limp.
>>7660874
How is that self explanatory? Does every burger come with the non-"Upon request only" toppings? I doubt you guys put grilled mushrooms on every burger by default
I went into one of those places once. Spent five seconds looking at the prices and noped the fuck out of there. I don't care how good the burgers are, they aren't worth those prices. It amazes me how many people eat out for every meal given how fucking expensive all these hip places are. Can't even get lunch for less than $8 anymore.
>>7658554
>been working here for one week and already i have questions for the public
nice shilling
>>7663331
I am deeply sorry for your autism diagnosis. I hope your family can get you the help you need.
>>7663332
I live in a big city on the west coast and the bacon cheeseburger (two-patty) is literally $8.30
Throw in a small fries and drink and you're looking at $15 including tax. Shit's nuts, especially considering Five Guys' quality is an average cook putting in average effort at home.
>>7663331
>how is that self explanatory
Just looking at the menu I would assume the ordering options would be:
1 - a burger with lettuce, tomato, and onion (for example)
2 - a burger with everything/"all the way" (i.e. not including any "on request" options)
3 - a burger with everything plus particular "upon request" items
4 - a burger with a selection of items from both categories
...
5 - I'm an autist who wants to get my money's worth, so just throw on every topping you offer
>>7658554
so most people who come in just order a burger with everything on it right?
>>7663341
I feel like I'm splurging if I even spend $8 on the whole meal. Spending more than $10 is ridiculous, especially for lunch. I know people that spend that kind of money every fucking day though. I imagine they must not have very good retirement account balances.
>>7663353
The most popular combinations I've noticed are
1. "All the way"
2. Nothing on it besides ketchup
3. Two toppings and one of them is lettuce
>>7663365
yeah this is very believable
but I have to wonder does anybody ever request the raw onions over the grilled ones?
>>7663370
I see it very rarely. Maybe on a couple burgers out of each WEEK.
I think a big part of it, however, is that we technically don't list raw onions as a topping on the menu even though we offer it.
>>7658554
Five Guys is so overrated. I suppose it's better than McDonald's or whatever, but seeing as how I never go to McDonald's, it's pointless. Worse is that I have a local place just up the road from Five Guys that makes better burgers, similar fries, and a ton of other shit, including their own shakes, which are fucking delicious with their fries. I was excited to have a Five Guys open nearby, but I never go.
If I want a truly tasty burger, the best option is always just to make it myself.
>>7663341
>Five Guys' quality is an average cook putting in average effort at home.
Exactly how I feel. Even their sesame seed buns are identical to Kroger or Great Value. And the beef patty is never perfectly round, so some bites don't have meat in them. They need to use one of those burger molds.
Do people order like every topping on the menu on a burger? Is that a huge pain in the dick to make?
>>7658594
Sheeit that menu must be like 10 years old. A bacon cheeseburger is like 9 bucks now.
>>7664400
no it isn't
>>7664423
In DC it's 8.69.
>>7658554
>Half the reason our prices are higher than most places is so you don't have to pay extra for WHATEVER YOU WANT ON IT
>our prices are higher than most places is so you don't have to pay extra
>our prices are higher so you don't pay extra
wut
The burgers here are so bland, do you even season them with salt and pepper?
>>7665651
No, it's just straight 80/20 beef patties on a grill.
>>7665857
Okay yeah, that's bad. You need to salt and pepper pretty much every meat, especially beef.
>>7665865
I'm not sure why we don't. I guess corporate decided it doesn't sell as well? Five Guys is prominent enough to target a rather low common denominator - maybe not the absolute lowest, but getting there.
>>7658914
It is a great time unless they don't have you order ready and they have to come out and give it to you.
>>7658562
Op getting BTFO
No one cares that you're a fuckin loser op working fast food.
>>7665885
Probably since the cheese is straight salt
Who gives a shit, worthless turd, now take my order like the good lil bitch you are
>>7658612
>Not a flyover
>Not NYC, center of the goddamned universe
Pick literally only fuckin one.
>>7658554
If this is your first service job
Get used to it
Working a service job is a one way street to hating humanity
If you don't just filter out the stupidity, you'll find it hard to be able to interact with stupid people without getting fired.
>>7658606
huh
At the 5 Guys I've been to, there were some premium toppings
Don't remember what they were though
Maybe I'm just not remembering well since it's been a year or so since I last been
>>7658554
>ITT: Americans argue about how being offerd choices makes it too hard to order a burger
This is great
>>7666260
never heard of that
>>7658554
Maaaaan fuck Five Guys the burgers are mediocre.
>>7658594
>well done
Nope. Fuck that noise
>>7667272
Don't think there'll ever be a nationwide chain that'll serve anything less than well-done, unfortunately
>>7658594
No , but I've bet 5 guys been inside you
>>7666260
I remember there were some toppings that weren't included if you said you wanted all of them or whatever.
>>7659237
>>7659385
https://en.wikipedia.org/wiki/Decision_fatigue
http://jamesclear.com/willpower-decision-fatigue
http://www.nytimes.com/2011/08/21/magazine/do-you-suffer-from-decision-fatigue.html?_r=0
I don't want to make a decision when I enter a restaurant. When I go to a new restaurant I just pick something totally random to eat, sometimes I make a show of it with my indecisive friends by closing my eyes and pointing at the menu. The only problem I ever have is at this fusion taco restaurant where I keep forgetting what I had last time that was delicious because all the tacos look the same.
>>7658554
The only time I've ever been to a Five Guys, the person at the register immediately asked me if I'd been then before and then started explaining how things worked without me even asking. It's probably part of your job, and you're just complaining like a faggot.
>>7658554
>"Any toppings, sir?"
."Yeah, I just want an american burger."
