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gandparents and tech
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how do you help your grandparents with the dang computer machines?
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>>55606521
got grandma an ipad. pretty much impossible to fuck up and its dead simple to use.
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My great grandmother learned how to type SMS on her phone at 88.

I guess my grandparents aren't dumb as bricks.
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>>55606521
all of my grandparents are ded
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They're all dead lmao
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We got the grandmother who hasn't completely lost it an ipad. All of her friends have ipads too now lol.
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Turns out one of my relatives installed Ubuntu on my grandmother's PC. She seems to be able to use it without any problems. I guess Ubuntu is Linux for humans after all.
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I wish I still had grandparents
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>>55606521
I don't.
I spared them the massacre it would be to relearn everything they know about machines.
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Chromebook
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>>55606521
literally yesterday bought an ipad for grandma.

i'd never use one, but is the obvious choice for old folks.
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Trying to teach grandpa how to use a macbook, he responds with he would rather hire secretaries then allow me to help him.
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I gave up on it recently, my grandmother has had computers since the late 90's and has owned smartphones for 6 years, she should know how to use these kind of devices

But no
"Anon what happened to my Chromebook? It's asking me to log on, I don't know the password"

"Anon how do I turn on the cable box, for some reason it's off"

"Anon can you delete these videos on my phone?"

"Anon the internet isn't working, stop watching videos, it can only connect one computer at once!"

What's a word for "refusing to learn"?
This shit is rediculous, and when I tell her how to fix something, or how to not get shitloads of malware on her computer, I get "I've had computers almost as long as you've been alive anon, I know what I'm doing"

My dads side of the family has lots of issues with heart problems so hopefully she'll die soon
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>>55606521
My job is to literally provide tech support for computer illiterate seniors. My life is hell.
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>>55606521
I just called tech support for Grampa because his Internet stopped working and I couldn't fix it. The nice Indian guy on the phone couldn't fix it either and I've already tried a different modem, multiple phones, an iPad, and different cable connections, so I guess it's a problem with the ISP.
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Set up a laptop with Ubuntu for my granny, who never used a piece of electronics more complicated than a dumb phone before. Tried my best to make the UI dead simple and spend one hour on the fucked GPU driver.

She never used that fucker. S-should I kill her?
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>>55608790
A moment of silence for this brave anon.

Do you have any success stories?
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>>55608889
Hah it's actually not that bad. Thank God for remote support applications. I usually just immediately connect to their computers and ignore everything they say while resetting a password/fixing their email/signing them up for Facebook.

Some funny lines from customers:
>Someone has been hacking my computer! I know it!
>I've never had a password
>My email isn't working. I typed in my grandson's name and he isn't getting my emails.

Also a pretty decent amount of porn, signing up for dating websites, and chatting with "sexy local singles" bots on Google hangouts.

They are also incredibly naive, they will put their email address in anything that pops up. They also freak out at every pop-up that tells them their computer had been hacked and they need to pay $200 to fix it. This is apparently my fault because I let them "get hacked". Huge numbers of old people fall for these scams.

Networking problems are the worst because I can't just take control of their computer and fix whatever stupid shit they did. I have to walk them through troubleshooting their router/modem through the phone. Try describing the difference between a router and a modem to a senile 85 year old woman sometime, see how that goes.
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Grandparents are not tech savy. They went out and bought a piece of shit laptop from walmart and ask me if I can upgrade it to win10. Of course the damn thing loaded with spyware, but I wondered if the win10 installer had an option to wipe the drive of the spyware. It did not, and, out of frustration, I wiped the drive, installed mint and chrome, and my grandparents haven't had a problem with it since.
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>>55606521
>how do you help your grandparents with the dang computer machines?

buy them an ipad with cellular access.
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>>55608756
>"I've had computers almost as long as you've been alive anon, I know what I'm doing"

My dad is like this and it's fucking infuriating.
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>>55608790
>huh? wuh?
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My grandpa on my dads side of the family used to have an apple II that he did all of his accounting on, recently they gave it away to a goodwill or something, I would have loved to have it though. shame I wasnt around when they wanted to get rid of it.
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>Grandfather worked for Bell Labs in the 50's into the early 60's
>Designed aviation electronics/instruments for Boeing for 30 years
>Involved on both software and hardware side of things
>Knows 20+ programming languages including old, un-used ones
>Has been apart of several university programs to make more proper documentation for decrepit languages
>Early adopter of the Internet
>First person I called when I had trouble with anything while studying CS

Let me just say, my Grandfather schools me on anything technology related. Not the other way around.
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>>55606521
My grandmother somehow got the laptop so slow it was impossible to work with. Even moving the mouse lagged. When I saw it I unplugged the network cord (she didn't use wifi) but it didn't stop it.

I never had the chance to fix it because she bought another one. This time I installed an SSD into it and installed Mint. Now she has a fast laptop that won't slow down no matter what she does. I made sure all the stuff she needs would work and it's working perfectly. I recommend this treatment to all the grandparent laptops everywhere.
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>>55606770
>>55606796
>>55607768
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>>55606521
I taught her how to use Cortana to look up info, news, etc. Now she doesn't need anything else since she prefers a regular dumbphone for socializing. And frankly, that's all she needs.
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>>55609833
>My email isn't working. I typed in my grandson's name and he isn't getting my emails.
Aww, that's adorable in a way.

Rest is very similar to what I had to deal when fixing pcs for tech-illiterate people, although with thankfully fewer pop ups shit and blame going my way, usually it's either anti virus notifications related or passwords.

>a pretty decent amount of porn
What kind? I had some 55 year old Iraqi storing half a gigabyte of half naked, teen girls from FB. He looked pretty proud about it too.

>>55610397
I am surprised that it works so well. Siri was pretty useless for me when doing anything beyond setting alarm and playing music.
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My grandparents are Russian so they either offed themselves or died from terrible diseases. I don't think the last surviving one saw anything more advanced than a Sega Genesis.
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>>55610966
In Soviet Russia, you don't off yourself.
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>>55610468
>half naked

What a pleb.
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>>55611050
My grandfather was a Soviet Dissident. They basically gave him the option of leaving, or they'd make him disappear. He went to Canada. I was the last person to see him alive. Asked him where he was going. He said "This is the last time you'll ever see me again." I later learned he walked to a cemetery in the dead of winter, got drunk, passed out and froze to death. He also left a note by the toaster oven, but no one ever found it and my Grandma claimed it didn't exist.
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not my grandparents, but my dad ends up turning off cellular data every few days. I don't understand how the he accidentally does this.
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>>55611075
What the fuck, why did he pull a hero after finally leaving? My grandfather was a dissident too who went from gulag to US and A, now his sons and wife died but the fucker is still breathing even after a risky surgery. 88 and counting.
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>>55611111
Checked
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>>55611125
I don't know. Probably was a tortured guy. Alcoholic. Also, he leaves Russia as a biochemist, and has to work a minimum wage job at a grocery store for 12 years before he can even get his family here. I think by the time we all got here safe, he considered his job done and was ready to go.
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>>55611159
Oh, also kind of a funny anecdote. He was deciding between USA and Canada. But he chose Canada because of Soviet propaganda that said US was full of homeless people. His first residence in Canada was in the downtown sector of the capital, which is full of homeless. Quite a rude awakening. Apparently he had legitimate job offers from the US, too, whereas he had none in Canada.
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>>55611075
>your grandma destroyed inheritance instructions because it didn't favor her
>she was the informant because she wanted the dosh
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>>55611159
>leaves Russia as a biochemist, and has to work a minimum wage job at a grocery store for 12 years before he can even get his family here
Mhmm, I see where he's coming from. Working even 6 months at a retails store was pretty depressing for me when I was 19, doing that as a biochemist must be infinitely worse and probably a bigger factor than alcohol. Hell, my granny still hangs with tons of alcoholics, most of them in their late 70s and don't even think of kicking the bucket.

Didn't expect Canada being that much of an inferior option though, my aunt and uncle went there and are perfectly happy, happened in the 80s and late 90s too, so perhaps it was worse earlier.
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>>55611174
Both the US and Canada are full of homeless people, in fact, capitalist nations in general, as it requires unemployment and poor to exist as an economic model.
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>>55611570
>as it requires unemployment and poor to exist as an economic model
That's bit simplistic. Obviously capitalism requires you to fuck somebody else over but usually it's aimed at citizens of other countries.
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>>55606533
>>55606821
>ipad
>can't print, scan
>can't use usb flash
>can't into shit
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>>55608756
It's called senile.
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bought my granny her first computer, an old core2duo laptop for 40 euros. put linux mint on it and nowadays she reads most of her news online and pays bills on it. i generally just install updates for her every now and then
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>>55610010
Why weren't you around? Might have been an early serial model, worth thousands.
Thread replies: 45
Thread images: 1

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