To anyone who's ever worked on the food industry/a restaurant, what's the worst kind of client you can think of?
For me it's the people who come in 10-5 minutes before closing time, knowingly, and keep everyone waiting, then get offended when food takes more than usual.
Sharing stories is encouraged.
I was a waiter for a brief moment. The awful people I encountered were usually the other workers in the restaurant, not the customers.
The level of spite and general bitterness the cook staff and other waiters operate on is appalling.
>>7790693
Towards the customers or in the staff?
I've met some real arrogant cooks and just straight up lazy and uninterested servers. The biggest problem with your business will always be the staff, after the clients of course.
the only kinda irritating days was when the line was out the door. And everyone thought it was special order day. But it wasn't very bad.
>>7790700
The wait staff at least knew how to hide their butthurt since tips depended on it. Cooks in general seemed to despise the wait staff and vice versa. The cook line would frequently slow up progress if they didn't like how we were giving them orders.
Customer service in general seems to bring out the worst in people.
>>7790687
>nice lady walks into the kitchen, which is fine
>asks if she can see the nutritional value on the boxes of french fries and chicken tenders
>if her son has too many calories she has to give him an epi pen for some reason
>drag out the huge sysco boxes
>nothing on them
OH OKAY
>walks out
why wouldn't she just order her son something healthy 2/3 of our salads are healthy
>>7790687
Maybe every restaurant in the fucking world is wrong?
Maybe you need to shut your doors at 10 and then start cleaning up, instead of being a presumptuous fuck who starts ahead of time thinking being open doesn't mean being open?
>>7790687
As someone who worked in restaurants all through uni, I'm with you on this.
Now, as an adult with a family, I refuse to go to a restaurant if it's less than 45 minutes before closing. My family and friends get irritated with me sometimes, but I won't fucking do it. Not to the restaurant staff, and not to us either, frankly. I don't want a kitchen that's already started breaking down to have to pull shit out again, and I don't want to sit there knowing what I know because I won't enjoy the meal as much. It's a hard and fast rule of mine, and everyone knows it. The only time I make any exception is if it's a work dinner, or someone else's occasion and I can't really do anything about it.
>>7790732
That's just bizarro.
>>7790732
>why wouldn't she just order her son something healthy 2/3 of our salads are healthy
Because her little brat wanted tendies and nothing else was going to do
>work in a restaurant as a waitor
>some middle aged guy orders steak, his wife orders chiken
>ask how he wants the beef done, confirms medium
>bring the dishes, lady starts yelling and spitting all over
>" is your service always this bad? you never asked me if I wanted medium"
>about 30 years old woman wants to order steak
>ask how she wants it
>"how do you mean?"
>"well done, medium...?"
>"like... what?"
>"would you like to have your steak cooked throughly or left rare in the middle or?"
>"like, you mean, like, mild or like extra spicy?"
>"what does the chef recommend?/what's your best shit?"
>tell them everything about the food and wines they ask about
>"okay well not even hungry really would just like a beer"
Just plain fucking stupid customers annoy the shit out of me
>>7790750
Here's the thing that you have to realize:
Many employers (not just in the food industry, but elsewhere) do not schedule people assuming they're going to need to close down. For example, I work in retail, and we are frequently scheduled until 9:15 PM on days where we close at 9. That'd be great, but anyone that leaves before the closing manager says it's okay to leave gets fired, and it usually takes 30-45 minutes to clean the store up after little shits have destroyed it. I'd love nothing more than to be able to lock the doors at 8:30, but it's not a choice I get to make.
So it's a combination of employees wanting to go home when they're scheduled to, and employers who don't give a fuck.
I'm not saying being open doesn't mean being open, but I think people should try to understand the situation others are in.
Friends/family of the owner.
Smug faces.
Louder than others.
Order of the menu.
>Yeah,can you ask Stan to make me...
Consistently there.
Sometimes don't tip
>Boss escorts them out and settles the tab later.
They know your boss so they're your boss too.
>Bossman is not here ? guess i have to keep an eye on you guys harharhar *proceed to pass over the bar and stuff himself on peanuts.
I didn't stay long. Boss was a fucking retard.
>>7790813
>"what does the chef recommend?/what's your best shit?"
If you don't have a particular dish in your mind for when people ask these questions, you're really terrible at your job.
I used to work in a used bookstore. I always had a dozen titles in my back pocket for whenever some moron asks me to recommend a book but doesn't know what they'd like to read and hasn't read anything in his life he wasn't forced to. And I had many thousands of items to choose from. You have what's on your fucking menu.
>>7790722
If we could abolish that stupid "customer is always right" philosophy, customer service would be tolerable.
>>7790860
Can't.
Do that, and some other business doesn't, then people only shop at the other place because they feel they're being respected there.
Bumperino
>>7790801
>>7790813
... I can't ask what is good at the restaurant?
>>7790687
Career substituters.
"I want the pear pizza, but I'm allergic to cilantro and I don't like pears. Can I get it with basil and apples instead?"
What the server should have said:
"Unfortunately, we legitimately cannot make these substitutions for lack of apples and basil that isn't in sauces. Perhaps you'd like to try one of the other whacky pizza inventions our self-righteous chef thought up while inhaling his own anal vapour?"
... no... she came in and asked... The chef lost his shit and stayed on edge all night. Night ruined.
Certain dietary restrictions - sure... check the menu, your gluten free option should be on there. If you don't like salmon, try the trout. If you want to make your own menu item, stay home and cook.
>>7791607
How about nuts? I've got a nut allergy (all nuts), and I've pretty much stopped going to restaurants in the last couple years cause of this "i'm ALLERGIC to onions"/cilantro/pears/whateverthefuck, the last few times i've gone they've treated me like I was some sort of asshole for asking them to check to see what kind of oil they were cooking with, or if there was any sort of cross-contamination.
I know it's a hassle and I mostly cook for myself, but I legitimately cannot go out anymore because of faggots that pretend they're allergic to shit when they really just don't like it. I've had my food spat in before, and had an allergic reaction from it. Fucking ridiculous. It pisses me off but I mean, how often does this shit really happen? Are they really THAT bad? Does every restaurant just assume it's a fake allergy after a certain point? I'm legitimately curious.
>>7791590
Everything is good. The only acceptable answer.
Personal preferences of the server are acceptable. The chef SHOULD like everything equally. Any "chef recommendations" should be based on (already known) inventory surpluses and high-profit items. If the customer is seriously asking the server to ask the chef what he thinks is the best and expect to get a non-business answer, they're already living in a fantasy world - another lie won't hurt.
People who ignore the three different signs and notes on the menu that clearly state, "Because our items take several hours to smoke, we only have a limited supply. What we have is what we have, so don't be surprised if we're out."
Then they throw a bitch fit when we don't have something, and our spineless kitchen manager tries to appease them by pulling things too early or raining free shit on them.
Basically, spoiled bitches who don't take "we're out" as an answer.
>>7791614
Fake allergies are rife, especially lately.
I have no problems taking precautions and making substitutions for allergies. Some things cannot be helped though - if we stock peanuts, there's always a risk of cross-contamination regardless of precautions taken. If you want a nut free marzipan, I probably can't help you. If you build your meal from the base ingredients up and we aren't the least bit prepared for it, it's probably going to cause some serious problems and if it's busy enough, the entire kitchen staff will start bitching, because that (and cracking) is what kitchen staff does under stress.
>>7791631
Nah, I never did that, and basic cross-contamination is surprisingly less of an issue than you might think in cooked food, it's just been a total pain cause I got eye rolls the last few times I went to restaurants and asked them to check what oil they fried stuff in. This should be basic information for the wait staff, i'd imagine, but... Well, yeah.
I'm happy after suing the place that had the chef who spit in my food though. I don't think i'll need to work for another 5 years and it gave me some time to learn how to cook for myself.
>>7791635
It absolutely should - my job at this point is basically liaison between kitchen and wait staff, making sure training and execution are consistently on par... not quite health and safety, not quite manager, and not quite above jumping on line, on the floor, or behind the bar if we're fucked.
Good on ya for winning the lawsuit - even joking about that shit on my line is an instant suspension. It's written in big, bold letters next to the clock.
I've only ever worked as a dishdog/prep guy in the kitchen, but it always annoyed me when I would have to wait for customers to leave when it was like an hour past closing so I could wash their shit.
>>7790732
she was trying to figure out where you were getting your food from..
probably a Sysco saleslady
>>7790722
>Customer service in general seems to bring out the worst in people.
Fucking this. So god damn true.
>customers coming in during normal hours of operation
>somehow they are in the wrong
jesus christ, do your fucking jobs.
>>7791614
it is that awful, you are like a person showing Up for a three legged race who has only one and acts like it is everyone elses fault. most prepared food you dont legally have to have nutrition info for, and sometimes the giant freezer boxes dont have the full label. so a costumer is allergic to soy or something. you have to go back, find out what went into the meal, head back to the freezer, heft giant boxes of frozen food down to the three or four boxes of what you used. then you have to read past the half worn tiny print. now if it is lunch rush every second you spend attending to this activity means that you are not waiting on a costumer, cooking or being useful in general and the whole kitchen resents the hold up. also you are in the way as a worker squinting. then, as common allergens are in a lot of things you head back and the person who just dosent get it will inevitably send you on a quest to do it again for another dish. at some point you dont care, everyone is sad, unserved and annoyed because everyone shutdown for you special snowflake. yes there will be bodily fluids in your stuff. now you start to know why.
>>7791666
>"The customer is always" right meme
>>7791658
I want to fuck her
>>7791670
If the customer comes in and orders something when the restaurant is open and gets shitty service because the staff wants to go home, then yeah they are right.
>>7791673
Ye
>>7791663
>probably a Sysco saleslady
I have to order from Sysco.... this doesn't phase me.
>>7791666
It seems like common courtesy to not come into ANY sort of business right before close.
Stop trying to be contrarian.
>>7791683
hey fuck you buddy. People do this all the time where I work and we give them good service but that doesn't mean we have to be happy about assholes doing this.
and fuck assholes who want to have food made for them. Do it yourself.
>>7790687
had a woman say she can't eat anything with onions or garlic in because she's pregnant
>>7790830
>but I think people should try to understand the situation others are in.
There are so many inconsiderate assholes though. And they're all hungry.
>>7791689
when you're a new saleman & cold calling, you don't have time to chitchat.. you need to find some excuse to discover what the cooks are using and progress from there.
my guess anyway -- that she was a saleslady for the same company and was prospecting different territory and she learned that you were using her companies products, and shuffled off to the next grind/restaurant/location.
>>7790842
>They know your boss so they're your boss too.
Holy shit I hate this
>>7791693
geesh, this is the *worst* you have had? god damn. how hard is it to say "Yes ma'am, I'll talk to the chef and pass along your request"
do you hate tips?
>>7791619
Fuck off
>>7791712
this sentence is well constructed to enrage. kudos for the nuance and application.
Women are the worst, and especially women with beta men that they feel the need to dominate by complaining about their "mans" order. I want to brain them both whenever I encounter them. However, the worst of all are the black women, as they seem to take particular joy in treating the staff like absolute shit.
>>7791668
Allergenic items should be common knowledge for all staff. Such knowledge saves repeat bullshit runs. If you are new to the kitchen, you have an excuse - ask an experienced staff member.
The menu is the product. If you don't care enough to know what you're selling or making, why bother?
>>7791614
>I've had my food spat in before, and had an allergic reaction from it.
Seriously? Did someone eat a few peanuts and then hock a loogie into your food or something?
>>7791737
that's the plan soon. First 48h off in months. I'm going to go develop brain damage.
>>7791737
Wait why is this not okay? I've done this to customers and they were totally able to figure out what they wanted. Usually it ends up being a matter of, they see something on the menu, are unsure of if it'll be good or not, they get a confirmation which causes them to try it at least.
And just because I think something is good, doesn't mean they will. Everyone will form their own opinion once they eat the food.
>>7791757
top fucking kek, are you my manager by chance? Where is my raise, Phillip?
>>7791749
Yeah but when all your food is ordered from Sysco you don't get the same product every time.
>>7791760
brings another thing to mind...
"What's popular?"
Are you looking for a side of social confirmation with your meal? I'd rather be asked "What's good here?" at least then I can answer with "The company." or something equally likely to get me hated.
I get why it's being asked; it's just an irritating way of going about it.
>>7791765
>the company
that's douchey and I would never say that especially where I work, jesus fuck. That's simply untrue.
Also everything where I work is good except our bullshit of a Reuben sandwich. I like making it though so I will recommend it.
>>7790830
So basically, your employer treats you like dirt but you're angry at the customer instead, for coming into a restaurant to get food.
>>7791781
Yeah because the customer refuses to understand the Manager is actually at fault and not the employee they're throwing a fit at.
>>7791764
Consistency is key.
We stopped working with Sysco because of this, ultimately, but our second-to-last sales/contact would always let us know if we were getting a substitution or if a product would be changing.
>>7791762
Fuck your raise, Derek!
No idea who Phillip is. He sounds like he needs a day off if you work for him.
>>7790842
Places like that don't stay in business very long, I've seen that shit too many times, and they always end up closing. (And going through staff like crazy, because no one wants to work there).
>>7791815
The owner of my place keeps a personally loaded comp card. His comps come out of his pocket.
If he's not using it during a given week, he offers it up - half the meal comes out of the person's tips, and Marco covers the rest.
He's a good guy.
>>7791749
yea but you've got pansy mofo with more and more obscure allergies, because carering snowflake culture grows rampant,. soon enough someone is going to come in and say that they cant have anything carried on a wood floored truck at any point because they are sensitive to the chemicals used to cure truck flooring wood specifically. then to save the hassle some major manufacturer is going to have legal idiot warning at the end of their ingredients, may have been transported in wooden floored trucks.
Don't work in a Restaraunt but I do work in the service industry (Hotel). The two worst kinds of people are:
1. Upper Middle class assholes paying bottom dollar who expect to be treated like royalty and waited on hand and foot at a venue that is CLEARLY not geared towards their type of clientele, and again I want to emphasize they're paying BOTTOM dollar and usually are getting shit on sale.
2. Lower Middle Class and Upper Lower class assholes who try to scam you by faking outrage, injury, and indignation. The fuckers who manage to "step on a staple" or "find a bug" and then neither can be provided for proof, or be seen again by the eyes of god and men.
Other than that I get along with just about everyone. I try to keep in mind that I have no idea where people are coming from - they could be having a really, really bad fucking day/week/month/year/life before they speak to me, and while that doesn't excuse them being rude, it means I can be sympathetic and cut them some slack. It's only when people are PERSISTENTLY rude despite being helped given what they want that it starts to irritate me.
Pro-Tip: If you want some kind of special service, a bend in the rules, or just something out of the ordinary be nice to the staff and they'll usually be happy to do whatever.
>>7791749
>If you don't care enough to know what you're selling or making, why bother?
Possibly because they make minimum wage/less than minimum wage and their positions are regarded as highly disposable. If managers didn't treat employees like garbage, you'd get much more effort/care out of them. Conversely, if employees weren't lazy niggers all the damn time, Managers wouldn't treat them like garbage. It's a vicious circle.
>>7791692
Shorten operating hours then. Open means open.
>>7791873
And still nothing will be done about that - it's unavoidable.
Sometimes all you can do is warn people.
>>7791890
yup...
It's amazing what you get when you move away from the slave/driver paradigm.
Better profit/loss ratios, that allow for higher pay for one.
>>7791765
That's code for "what's turning over quickly" so I can order something relatively fresh instead of that one menu item that's prepped once per week and just sits around
>>7791789
>He sounds like he needs a day off if you work for him.
Nah, he really does. But I got a promotion and do way more work now for the same damn amount.
Also god I wish we used anyone but sysco. They're always fucking late and have given us unnecessary items on more than one occasion that we had to return.
Owner won't listen to me or the other guys. Infuriating.
>>7791873
>when you have to clean a grill because some jack ass is claiming to be allergic to salt
>>7791897
however reasonable is it the disruption and irritation it causes results in a percentage of the time, someone spit in your food. so if you have allergies know this. none in a high test job has time for that.
>>7790687
Waited and bartended at a sushi restaurant located in the world's most stereotypical Rich White People town. Yuppie money and old oil baron money converged to create a well-to-do city of holier-than-thou filthy rich Baptists.
Everyone was an asshole. The picture of shitty rich people. I thought it was a Disney meme or something, the whole rich people being cartoonishly shitty, but it's real. It's so real.
The worst was when they'd bring their small children. You have money, assholes, don't bring your 5 year old to the fucking sushi joint. They don't even want fish. They'd end up asking for a cup of white rice, which would always end up in a fantastic nightmare mess all over the floor.
The one and only time I had fun working there was when a party bus of visiting rugby players from the UK showed up just before close. That shit was a party for all involved.
Only plus side was that rich assholes tip handsomely. Still not worth having to deal with their awful asses.
>>7791907
Nothing sits for more than 24h. Some restaurants will do 48 for certain items, but obviously everything has to be within health and safety standards. The checks are random.
They're asking what's good. If everybody likes it it must be good.
It's probably just my inner hipster screaming "THEY'RE YOUR TASTEBUDS! DON'T BASE YOUR DECISION ON POPULARITY YOU FUCKING SHEEP!"
>>7791912
Sounds like shitty biz man. I hope it turns around in your favour.
>>7791749
the issue is that niggers read a Yahoo! click bait link on some obscure fucking disorder that affected some Fuck rod in a 4th world shit hole and suddenly the reason they are to fucking lazy to mow the lawn when they get home from work is a life threatening allergy to moth farts within 100 miles of their food. Since apparently you convinced a jury of your pears your story was at most 49% bullshit I want to congratulate you. Your bodies failure to exist in its natural setting when exposed to food stuffs normal to your species is what Darling would point out as a great reason for you not to reproduce My advice? Buy a fucking epi pen and wear a rubber. You have done a great job so far of ducking god's plan but I wouldn't push it.
>>7791607
I had a friend that used to work in a restaurant where multiple people asked for chicken parm without the chicken. they just wanted the breading part with the sauce and cheese.
obviously they couldn't do that.
>>7791913
when you have a company-wide meeting because this one woman is known for using her genuinely allergic to everything kid as a cash cow in the locality and you hand out pictures of the person and child so as to have the manager take care of them..." no mam, im afraid there is the possibility of cross contamination on everything here"
guys the child even looked frail what a pathetic stain that woman.
>>7791927
Fuck you keyboard, i said peers not pears.
>>7791928
mozzarella sticks lol
but, yeah, obviously prep time is a factor. If they're not on the menu, they're not prepped, and obviously not an option.
>>7791936
Pears are notoriously difficult to convince of anything.
>>7791929
how many times can you sue, get just reimbursement for medical bills most of the time.... but more like 2% of the time and put your child's life on the line....
I suppose flicking a peanut at the kid would have killed it as surely, but not made her any profit margin.
>>7791943
Apparently the predictive keyboard just shit all over...
>>7791691
my local butcher closes at 7. I show up at 650 sometimes and they usually have a few people in there. they pretty much expect to close down around 715 it seems, but that's a neighborhood butcher where they know a lot of the customers' names, not a restaurant. I don't feel like I'm imposing when I show up right around their close. I just don't ask them to cut me something special, I usually grab a couple steaks already in their case.
>>7791693
dude, it's a pregnant lady. there's so much misinformation and lack of knowledge out there, you can't really blame her for being extra careful.
>>7791948
No. Fuck pears.
>>7791950
see that's fine
you're in and out in like 3 minutes, maybe longer if you shoot the shit with people you know
not like in a restaurant where you sit, have wait for food to be cooked for you, have the staff wait for you to finish eating, etc.
>>7791958
>have the staff wait for you to finish eating,
This. You can't hold the staff hostage cause you want to eat out. Go home you've been there for 30 minutes.
>>7791873
the big eight allergens should at least be understood. the rest are fairly unlikely to be an actual anaphylactic allergy (besides maybe drupes) it's not as big of a deal.
people who say "I'm allergic to garlic" because they don't like it can fuck off back to their home kitchen.
>>7791970
fuck I can't actually imagine being allergic to garlic
apparently it's a real thing
that would suck so hard
>>7791940
It just seems so rediculous to order that. it's like asking for a hamburger without the patty.
just ask for the pasta or whatever side, they'll probably sell someone that if theyre with a group that are ordering regular things.
>>7791973
generally it's a sulfide/sulfite allergy
could you imagine a world without wine, garlic, and 50% of the species of antibiotics?
>>7791980
I think I'd just suck it up and put up with allergy symptoms if they weren't that bad.
If they were potentially lethal, tell my mom I died doing what I loved.
Allergics are a hassle really. Worked in a sushi place, and we had a woman who was allergic to both fish and soy. So after cleaning the entire kitchen and making sure everything was fine we served her. But after that she returned twice every week and we had to repeat the process each time.
>>7791973
it's probably more inconvenient than a wheat or soybean allergy.
People that are impatient and belligerent.
Had a customer a few weeks ago in my coffee shop that ordered a no foam latte. Simple enough drink but I had three others, a couple of them that took a little more effort, ahead of his.
Fast forward to getting to his drink, and just as I'm about to start he bitches at me. I give the usual non combative replies (including how I like to ensure quality). I hand him the coffee which has spilled because I'm arthritic, and he complains about that too.
He eventually called management but they had my back due to multiple witnesses.
So yeah, if you want coffee on the quick, go to Starbucks or get drip, don't yell at me when I offer to remake the drink and refund you, cunt.
>>7791987
why would someone with a fish allergy eat sushi that isn't from guy fieri's restaurant?
>>7791978
It's only come up twice, but the owner and chef have done "specials" for people with severe allergies who were smart enough to call ahead and reserve for their groups. That's not a huge deal at that point - the prep's done, the staff is educated... Someone has to give up half a prep-station and someone else has to give up a burner for an hour. We've been weeded worse than that before.
>>7791987
>has fish allergy
>regularly visits sushi restaurant
???
What would she even eat? Bullshit avocado rolls? Inarizushi?
Mankind is a mystery.
>>7792001
maybe one of guy fieri's "gringo roll" specialties?
>>7792001
We made up some vegetable gunkans, shellfish nigiri and stuff (no inari though because those were marinated in soy). I honestly don't know why she kept coming back.
>>7792012
why don't you make her a roll with pulled pork and french fries on it?
>>7792032
Sushi rice and barbecued meat actually isn't a bad combination. But french fries? Sounds absolutely retarded.
>>7792032
i make shit like that all the time..
The most irritating thing is when a customer tries to give advice to the owner or manager etc about how to run their business. They always do it after something circumstantial happens and very unlikely do any of these customers know how to run a restaurant let alone any business or they'd know what the balancing act is and shut the fuck up.
>You don't do table service? That's not how you run a business
>10% holiday surcharge? That's not how you run a business. Tell your boss that
>You removed avo on toast because you didn't order enough avocados and sold out? Tell him that's not how you run a business and to always overstock shit you find risky to sell.
Never owned a business here BTW, but customers always tell me to "pass on the message" for them to the boss because they're obviously economic sages.
>>7791987
You need to introduce an allergy safe surcharge like they do on vegan products
>>7791991
It shouldn't take you more than a minute to make even a complicated coffee, so it'd be strange he got mad at you after 5 mins. If you've got arthritis you probably need to do a less aggressive job, as you're not doing yourself any favours lodging the portafilter into the group heads, loading up milk in the milk fridge etc.
Picky eaters in general.
Usually mods are fine but that encompasses the person who mistakenly orders something they 'don't like' or the idiot who orders a fatass steak well-done and then complains that it's tough.
>>7790687
people coming in 5 minutes before we close, asking if we're still open, and demanding to dine in, always saying, oh ill eat fast teeheehee
also people who can see we're busy doing orders and cant take theirs at the moment, essentially any customer who isnt patient.
im glad the owner needs me as much as he does, i throw people out who piss me off all the time
>>7792195
>oh ill eat fast teehee
>>7791614
I'm sorry to hear that.
Allergies, especially ones that lean towards anaphylaxis like nuts should always be taken very severely.
You should avoid oil completely because kitchens don't change their oil daily and shit is contaminating it from day one. Looking up everything that touches that oil is a chore and often fruitless.
>>7792177
as a millionaire with anaphylactic food allergies, I can endorse this. I'll either agree to pay the surcharge or I'll leave. it's a great way for the restaurant to figure out if youre serious, or at least worthy of being taken seriously. if youre willing to pay extra to avoid an aversion or an allergy then the restaurant should take advantage.
though, I doubt the american disabilities act would accomodate this surcharge. feel free to prove this wrong or right or uncontested.
>>7790687
Definitely "almost rich" married white woman
Bonus points if they're like in their late twenties right when they noticed that the years of smoking and doing all kinds of drugs for years is actually fucking their lives up and ruining their bodies (the only reason why Cucklefuck Mc.Gee even married her in the first place) so now she's panicking and bitches about Paleo or vegan shit all the damn time.
Bitch this is a fast food restaurant tacked onto a movie theatre. We serve pizzas, burgers, various sandwitches, and """"""""""""salads""""""""""""
If you want that special snowflake bullshit, go to wholefoods with the rest of the dried up stacies you piece of fucking garbage
>>7791744
Women after they hit age 40 are the worst. Soccer moms, office ladies and elderly women are the neediest and most impatient customers.
>>7791614
at least you have a real allergy... had someone come in and say they were allergic to capsaicin recently... is that even real like... what a fukking hassle
>>7791970
>allergies to onion and garlic
Why even eat out at that point
>>7792201
it sucks even more because we have a patio we have to tear down too, and they love to sit on it 5 mins to close
>>7792235
not sure because i'm not one of those people, but in some hipster towns they have restaurants that serve dogs, so I assume you will be accomodated in one of those places since dogs shouldnt eat those things.
>>7790687
I worked at a food stand in a theme park for 10 years (age 14-23). The kind of client that I loathe the most is really only a victim of their own ignorance. In most other places in the park except outs one could order fries. But at out particular stand we didn't have those, we had tri-taters and pierogies (among other things). So, invariably, you'd have somebody stand in line for however long, ask for fries and piss me off. For the first few years I tried to be nice about it, after that I was a bit more curt with them, towards the end it was just the reflexive statement "no, anywhere but here" and I waited on the next customer. I adopted similar attitudes for folks asking for medium drinks and sierra mist.
Women over 30 with short hair
>>7792306
pretty much all women over 60 have short hair. you don't like old people?
>>7792306
hate 'em with a passion
>>7790732
I've never seen or heard of nutritional values in a bulk box of food product. What a tool.
>>7791749
>>7791635
>This should be basic information for the wait staff, i'd imagine, but...
Most every place of hospitality has high turnover on staff. Don't expect them to know everything about whatever 100 items are stocked in the pantry which only the chef looks at every day and then get laid off or quit.
>>7792308
>>7792206
The disabilities act can shove it in their ass hole because dining out is a luxury, not a human right, they're not getting hurt for charging an extra $2 to get the staff to clean the sushi kitchen clear of soy and fish. I wouldn't suggest a surcharge on food products in the supermarket (though I'm sure there is a cost inclusive on allergy safe foods like there is on gluten already).
>>7791929
Haha I worked at a McDonald's and this guy asked for no pickles on his son's big Mac because he's allergic, then tried to sue the owner because he still got an allergic reaction thinking the kids working in the grill area who had nothing to do with the order wanted to kill him. Lo and behold, he lost the case because every Big Mac box explains theirs chopped pickles in the Big Mac sauce itself lol.
>>7792321
>disabilities act response here
the law prohibits discrimination in places open to the general public based on a disability, which would include dining out. I'm not a lawyer, but it doesn't seem to me that charging $2 extra to accommodate someone with a food allergy in a restaurant would comply with the law. feel free to prove me wrong by citing case law, since your personal opinion doesn't mean shit.
>>7792314
that doesn't look like someone's grandmother.
>>7791765
I thought people said that because they equate popular with the item being tasty since so many people order that item so often.
>>7791651
This. Any good kitchen treats it like that.
And any good kitchen will have no issue dealing with allergies, although there is always some risk in a place that works with nuts and whatnot.
>>7791958
This. In a store or a butcher's shop or whatever it's fine, you're in and out and odds are they don't really have to do all that much, just ring up your purchase.
In a restaurant if you come in 5 minutes before close, what happens is that at closing time, or five or ten minutes AFTER closing time if you take your time ordering, the kitchen gets an order. They've probably cleaned a bunch of the kitchen down and put stuff away, so they have to get it all back out, make your food, and then everyone waits while you eat for however long you're there before they can even get on to cleaning. If you take half an hour or 45 minutes to eat- which is pretty typical- then you probably get your food ten or fifteen minutes after closing, you're eating until an hour after closing, and then maybe dessert and coffee, and THEN things get closed up/cleaned down, and wow would you look at that it's an hour and a half or two hours after we're supposed to be done and we're still here.
I honestly don't usually complain about it- it's my job, so I do it and give them the same quality of food they'd get otherwise, since I have some pride in my work- but damn it's pretty selfish. I don't want to be here for two extra hours particularly, I'm already here for fifteen.
>>7791987
>Allergic to fish and soy
>Go to a fucking sushi restaurant twice a goddamn week
That is just perplexing, anon. Good on you for doing that, it would be a royal pain in the ass I'm sure.
>>7792437
he's lying or the customer is lying. nobody allergic to fish and soy would set foot in a sushi place, just like people with peanut allergies don't go into five guys.
>>7792448
or chic-fil-a.
fun fact they fry in peanut oil.
>>7792460
>>7792460
peanut oil isn't allergenic, it doesn't have the protein in it that causes the reaction. though, I'm anaphylactic allergic to peanuts and don't eat there for that reason anyways. even if my allergy were cured I probably would never try peanuts, i've always associated it with poison.
>>7792466
Since i've got someone else with an allergy here, same as me, when you smell nuts, does it have a smell you can't describe? Like, it's not the smell of the nuts, it's something else? Like death, without trying to be too edgy, it smells like death.
>>7790687
sounds like you work for a shitty restaurant that employs shitty people
>>7790687
Stop bitching Steve. The worst are allergy liars.
>>7791614
you could be a bit nicer to them. i know it's a lot to ask but i think they would get it if you told them about what you had to go through.
there's always a different way to say something.
>>7791787
More that the employee refuses to understand the Manager is actually at fault and not the customer they're throwing a fit at. I've never given a shit when customers do this even though I wouldn't do it personally.
Generally any customer who gets some ridiculous special order when things are busy
>Work at supermarket deli
>Only person there, other worker is on break so have to do everything myself
>Girl appears at the sub bar (fuck whoever made it standard to have those at delis, they're a huge pain in the ass to operate and they waste time for other customers who just want to get in and out)
>Asks for white bread
>Start slicing the bread
>"Naw that piece looks weird, gimme another piece"
>"I'm sorry, this is the last one we have"
>"I know y'all got more in the back"
>Have to walk down to the bakery to get another fucking piece of bread to make this bitch leave
>Ask what type of meat she wants
>By this time there is a line forming
>She asks about the fine print thing where we have to custom slice any obscure type of meat if they don't want the standard ham/turkey/whatever
>She asks for not one but three different meats
>Literally a single slice of each for a 6" sandwich
>Have to unwrap, adjust, slice, re-wrap, and wipe down the slicer three times for 3 oz of meat
>This takes several minutes, customers are asking how much longer
>Feel genuinely sorry for them at this point
>Bitch asks for every vegetable available
>Bread splits on the un-sliced end when I try to close it
>She has a temper tantrum and demands a new sandwich
>Come close to unloading on her but dept manager doesn't fuck around with not giving customers their way
>Tell her that I'll be happy to make another one after I help the other customers
>She storms off and says that the manager will be hearing about this
>Nothing comes of it
Customers saying "give me a..." or "lemme have..." instead of "could I get..." rubs me the wrong way too. We have to politely greet you with a smile, the least you can do is not order us around.
how to ruin your grocery bagger's day
>"Can we get double paper in double plastic?"
>"Also can you keep them light?
bonus enragement points if it's over $300 of food
>>7792569
double bonus points if it's during a rush
>>7792572
>>7792569
there's also the tourists who come here and treat us like shit because it's raining during their vacation
Boo hoo you're rich enough to come to Florida. Like it's Florida, it's going to fucking rain. I don't know what these HOOZAHS and NEW YOAKAS expect but we don't snap our fingers to make it rain on their parade (but I wish I could).
Shit like this is why I'll never eat out.
People in the restaurant industry are a bunch of pricks. You're a bunch of waiters and cooks. You're not doctors. You don't deserve to be this annoyed.
The worst part is I can't put you faggots in your place because you're all a bunch of passive aggressive faggots who would fuck with my food.
The fucking moment I feel that the waiter feels that he's been slighted, I'll leave even if my order's in the kitchen. I'm not going to let some minimum wage fuck rub his dick on my food just because his fee fees got a bit hurt.
>>7792582
(You)
>oh it's not ringing up?
>haha I guess it must be free :^)
you can hear the pointy carat face in their voice
>>7792582
>>7792568
More Tales From the Deli
>Buys some salad thing that's sold by the pound
>Price is clearly marked next to the label
>Customer is angry when I ring it up because "oh, it's that expensive? I don't want it anymore"
>Customer chooses me of all people to ask about a product
>Describes some bizarre food or drink that doesn't exist, asks where to find it
>Gets mad when I tell them that I don't know or politely suggest asking someone whose fucking department it is
>Making a sub for some soccer mom
>Grab a clean towel to wipe down the counter that something spilled on
>She starts literally screaming that I have to change my gloves now
>Have to stand there like a retard waving my sweaty hands to air-dry them enough to get new gloves on
>She starts rambling about contamination
>If only she knew that the majority of other employees literally never change their gloves and due to this nearly every surface in the deli has raw chicken juice germs on it
>"This (food in the hot case) looks stale"
>Don't know what to say because it very obviously is, have to say some vague bullshit in case it's a secret shopper, and when it isn't they'll think I'm treating them like a retard and leave
>Generally any attempt at trying to be funny or clever ("it's not scanning so it must be free"), especially when we're very busy
>People being rude, the least you can do is say "hi" and "thanks" instead of just snatching your order and ignoring the "have a great day"
>>7792612
I fucking hate secret shoppers
I think they get some kind of god complex/sexual rush being Agent Incognitos, fucking over us front service workers for imagined disservices or due to personal agendas
>>7792568
>Customers saying "give me a..." or "lemme have..." instead of "could I get..." rubs me the wrong way too
These are only off-putting if you're an oversensitive faggot, which it seems you are. I view all three of these as being about equally polite/non-polite. As long as they're appreciative and thank you at the end, all you're doing is being a fucking pussy if this bothers you.
That said, I find all three of them to be rather familiar and impolite. Not that I care, but I usually use better language when I'm talking to the person handling my meat. Things usually go better that way. But we live in a society which frowns upon etiquette. Be thankful I don't call you "bro."
>>7792612
>secret shopper
Fucking scum of the universe. What sort of personality actually takes a job like that? I'd rather kill myself than get paid to treat service workers like shit because "HURR CUTHTOMER ULLLWHYZZZ RITE."
This happened today
>selling fish and chips
>some people in the middle of ordering
>some guy just walks up behind them
>shouts "I'll have a 2 piece cod and chips"
>look at him
>he is just standing there
>"alright"
>he walks away
>finish taking the customers order
>start cooking everything including his 2 piece cod and chips
>mostly finished cooking
>another customer comes up
>start taking her order
>hear the guy shout "is it ready yet?"
>2 more minutes sir
>he walks away again
>finish taking her order and finish off the other orders I was cooking
>call out his 2 piece fish and chips
>he comes up and pays and takes it
>says thank you very much and wishes me a good day
How can you be that courteous and rude at the same time?
Heres a bonus story from last year, same job.
>slow day
>all alone
>couple people come in
>start taking their order
>more people come behind them
>even more
>fucking droves of people
>line of like 9
>THE FUCK IS HAPPENING
>so busy taking orders I cant actually start cooking any of them
>call in backup
>still taking orders
>already like 3 times as many people as we have seating for
>some guy in sunglasses and a muscle shirt comes up with 2 other people
>places his order
>he is $3 short
>says "guess you can just cancel that then"
>tell him I will cover him the $3 since its a big order
>says he really appreciats that
>the woman he is with says "I have $3"
>he says "no he already said it was fine"
>kind of a dick move but whatever
>help arrives
>pushing out orders like mad
>can keep cooking constantly since my help is able to wrap up the food and serve it to people
>Most of the way through the tickets
>hear that guy again
>Yeah this is taking too long we're just gonna go
>tell him I am 2 minutes from finishing his order
>he says "I dont care, just give me my money"
>return his money
>able to use his order to finish up the last couple without wasting anything
And with that I am off to bed
>>7790687
White female suburbanites, people who speak at best passable english (I'm trying to be helpful not a dick, please don't project your insecurities on me) and 95% of black people (black women are walking garbage). 1st gen. Indians suck, but after that they're generally chill as fuck.
>>7790764
Don't you mean.... Stormy bizzaro?
>>7791943
>>7792001
I had a date that suggested sushi then all she ate was cucumber rolls.
Women are just fucking stupid.
i swear to god jews are the worst customers. not people who are jewish, i mean the fucking massive hat-wearing hook nosed heebs that have the accent and oy vey at everything
>work in a sandwich shop
>3 of them come in
>order 3 sandwiches and ask if everything is kosher which it is no biggie
>they ask for extra things on it and things off it
>its to the point that they dont even resemble the same sandwiches anymore
>realize they ordered the cheapest sandwich and tried to jew me by changing the contents
>charge them for a custom sandwich which is more
>they are visibly displeased but pay up anyway
>they get their sandwiches and begin eating
>while im servicing another customer they come back to hand me a tray with 3 90% eaten sandwiches on it
>they demand their money back as the sandwiches were "terrible"
>ask why they fucking ate them if they were so bad
>instead of arguing with a "peon" like me they ask for the manager
>dont know what the manager said to them but they ran out screaming that this was the worst place ever and reminded them of nazi germany
im not working anymore but fuck jews. they never tip, they bitch about everything and argue with you if you cant make a fucking dish "kosher"
Not really restaurant experience, but I worked in the meat department at Wegmans for a while. Honestly, 99% of the customers were really great and I enjoyed all my coworkers.
That being said, there was a clear difference between people who bought food like normal human beings, and the "Organic grass fed grass finished" types. Had a lady call in, asked us to set aside an organic chicken. Had to be the BEST QUALITY she stressed, the ABSOLUTE BEST and it had to be EXACTLY 5.6lbs, and she'd be inspecting it in person. Money was no object and she wanted it cut up in eighteen different ways, set aside and packaged each part separately in both the plastic wrap and freezer paper.
Came in, took one look at the price tag and bought something else.
I get it, you think organic is better and it's top shelf, but organic costs more. Every time a customer begs us to display <insert organic item> we lose money because nobody fucking buys it because 22 bucks a pound for the organic label is highway robbery. Even the people that ask for it just buy the regular shit after seeing the price.
Only other problem customers are the hagglers who think we live in the stone age where I can just bargain prices with them. I'm a butcher, I don't own the store.
>>7792742
Hasidic jews.
>>7792742
>Think "le juise!" are another 4chan meemee
>Some 50 year old jewish lady comes up to me looking like she wants to fight
>"Your guys' fruit cups are 2.49 and food market sells them for 2.45"
>Oh, uh, sorry. I can make you a custom fruit bowl if you'd like...
>"Forget it. I'm never coming back here again >:("
>What?
>This is literally the only time I've ever seen her.
>>7792760
working retail. that's literally every old crotchety retiree ever. they all want something for free and have zero qualms with making a scene. literally no better than children.
>>7792755
Oh, and I forgot, fuck obese people.
I fucking hate them with a passion. I dont even mind fat people, it's obese people because they ALWAYS think they know more about food than you and they're always fucking gross children about it
>Obese hamplanet walks in
>Asks what cut of beef to use for kebabs
>Oh, I'd go with a sirloin
>She scoffs, rolls her eyes and adjusts all 6 tons of her soon to collapse into a neutron star girth
>That sounds like a bad idea and BELIEVE ME
>Rolls her fucking beedy eyes in her thick fat skull while rubbing her greasy fat fingers on her fucking outrageously bloated recently-drowned-corpse stomach
>I KNOW my food
>Does that fat people laugh, the one where it's interrupted after every chortle EHEEH EHEEH
Yes you're fat, stop rubbing your stomach and arguing with me, I'm a busy fucking man and if you dont want my advice you can fuck right off you fucking pig woman
>>7792742
They are the scum of the earth. The chain I work at, I feel sorry for the people who work on the Jewish side of town. I only have to deal with the white nouveau-riche, Nazi sympathizers and Trump supporters. They're assholes and cheap as well, but I'd still take that over dealing with full-on Yids any day.
>>7792333
I don't aim to prove you wrong, as it's already done with for other things such as vegan food in some businesses. I work at a gelato place that sells both normal ice cream/sorbet and vegan ice cream/sorbet and it costs more to get the vegan ice cream, irregardless of how cheap the ingredients to make it were. We are made to be stringent with the utensils used plus soy is cheap, so you want to wonder why we charge extra. Also one of the top 3 selling ice creams is the vegan, it isn't because we sell less or make less quantity.
I wouldn't classify charging for excess stringency to make sure all surfaces are clear of soy, fish, nuts whatever as discrimination because you are paying to make sure you're safe.
Also think of something like low-sodium salt. Potassium chloride is just about as cheap to make as sodium chloride yet it's still sold in smaller bottles at a premium for those with heart problems.
Maybe it is discriminating to those with such disability, and I reckon that'd make a good lawsuit but as I see it, if it's already happening elsewhere you may as well charge the lady and others the premium to turn the fish and soy dominant business upside down to cater to your safety.
>>7792624
>all this fucking projecting
nigga they get paid to run down a checklist
that's it
i've done this shit for fast food restaurants before
>>7792612
>>Buys some salad thing that's sold by the pound
>>Price is clearly marked next to the label
>>Customer is angry when I ring it up because "oh, it's that expensive? I don't want it anymore"
I did this once because it looked like considerably less food than I thought it would be. It was like a tiny container of sesame chicken or general tso's or something and it would have cost like 9 bucks. Guess it's hard to judge the weight when you're used to getting troughs of it from Chinese restaurants for that price. I didn't get angry at all or anything I just apologized and said I didn't want it anymore.
>>7792680
I hate the bizarros
>>7790722
>The cook line would frequently slow up progress if they didn't like how we were giving them orders.
so your saying that a system slowed down when given incorrect inputs
>>7791692
I have worked many 20 hour shifts as a chef and all I can say is shut the fuck up you lazy, ungreatfull, autistic, pathetic excuse for a manchild. Do your fucking job and stop complaining, or quit it. I dont want faggots like you in my line of work.
>>7792807
Being vegan is concideredna life choise, not a disability, thats why you can do that too vegans and not people with alergys. Your argument is invalid.
>>7790687
We get a table of vegetarians, they complain that they have to choose off only a few menu items, and have to all order the same three things. We're not a fucking vego restaurant you cunts go hug a salad.
>>7792500
A person alergic too fish, usual get lethal complications by the smell. They had too literarly stop serving fish at my school for this very reason becaus we had a kid who was alergic and he would literarly die if he came to school and the fumes from the caféteria would linger trough the air. And he wasnt even one of those worst cases either.
>>7790722
Cooks are the worst.
All the frustration of basically working a shitty customer service job, but with no need to conceal it or repress it since they're out of sight of customers 99% of the time.
Dishwashers are pretty bad too but no one respects them and they're barely important so who gives a fuck, so who gives a fuck.
>>7792500
youre either an idiot for going there or an idiot for realizing nobody is talking about people who get mild discomfort from the allergen.
>>7792487
I think I can't describe it because I don't know what nuts taste like. I do seem to recognize the smell pretty fast, at least faster than other foods that wouldn't put me on alert.
>>7792662
>how can you be that courteous and rude at the same time?
probably autism. not 4chan "autism" but the legitimate, real world kind.
>>7792807
Veganism isn't a disability covered by the ADA. Food allergies are. charging people extra because the staff has to change up their routine to accommodate someone with a food allergy is a violation of the ADA.
>>7791884
>bottom dollar
the fuck is that?
>>7793371
"as little as possible"
>>7791978
>it's like asking for a hamburger without the patty.
i work at McD and have witnessed people asking for the cheeseburger without the patty. doesn´t happen that often, but it happens. also, the chicken wrap without the chicken
>>7792230
>allergic to capsaicin
i´m not really allergic to it, but because of problems with my gall bladder i end up in a world of pain when i eat it. the pain makes me curl up on the floor and sweat like a pig if i don´t take pain killers that are mostly given to cancer patients. shit´s fucked up
>>7792230
yea, it's a real allergy. it's one of the reasons people use mace rather than pepper spray - it's supposed to be nonlethal but some people would die from the pepper spray.
>>7792807
>irregardless
>>7792989
r.i.p. english
>tired dad and enraged older soccer mom type come in dragging screaming kids of various ages
>the dad is shouldering 2 of those baby bags packed with god knows what because these kids look old enough to not shit themselves
>unattractive late 40's mom's eyes bulging out of her head in rage as her kids are tearing at her and screaming
>they tell us they're expecting at least 3 more, we'll have to put some tables together for them
>we walk the family over (I was being trained, had to follow people around like an asshole)
>mom is literally going "not that one, not that one" after we stop at every table to seat them, tired dad silently plodding behind us
>finally accepts that we have to seat them in this section because of prior reserves and party size
>we start grabbing high chairs
>"oh, you better not be bringing us those model highchairs, I want this kind"
>it's a corporate place like a TGIFridays but Mexican themed, so we have multiple types of family accommodation
>we give her three choices, between the normal wooden highchair you see everywhere, seat boosters and these canvas baby seats that attach to the table that I wouldn't trust for a small pet
>she wants five of those, which have a weight limit of 50lbs, despite many of her kids being way too old
>we are not allowed to place more than one or two of those per table for safety reasons, she's not having it
>we end up having to lie to her and say we only have so many of those to avoid the lawsuit when these 8 year old kids break the infant seats and get a concussion
>soccer mom hulks out and starts pushing random tables together instead of waiting for us
>it's against policy to allow this to happen for insurance reasons
>all to the cacaphony of 3 or 4 screaming/whining kids and dad silently plotting a family murder/suicide for when they get home
>>7793254
Its so great that we have to actually distinguish between the two now.
>>7792896
>20 hour shifts
Do you work in China or something
Sauteéd bumperinos with pomegranate drizzle
>>7791691
Would it not be better to include a disclaimer on the open/closing times that "We stop seating people 30-45 minutes before closing", instead of being whiny little bitches over people who are taking advantage of a technicality caused by the way restaurants work, I.E. "Once I'm seated I'm engaged in the act of a 'meal' which does not stop until I am done eating." or whatever?
I'm sure people will give me some bullshit reason why they/their managers can't say "We stop taking orders early to clean up".
And I do understand the situation even without being in it; it sounds like the biggest pain in the ass to deal with customers not respecting the law of "Hey asshole we need to clean up but you're hindering us", but there is a way to deal with it. Again, it's likely not that simple, but whatever.
>>7791692
How about your restaurant has legitimate hours, or accounts for clean-up time? If no-one in the restaurant fucking cares for having to deal with cleaning everything up again, and assuming it's not necessarily a place you're easily replaceable, just have all the fucking staff walk out.
And yes, I am serious. If it's that much of a problem, that affects the entire wait staff and cooks and whatnot, do something about it. If the customer is wrong, but doesn't get it, make it so it's not feasible for them to be "right".
>>7791884
>Pro-Tip: If you want some kind of special service, a bend in the rules, or just something out of the ordinary be nice to the staff and they'll usually be happy to do whatever.
My dad has a policy to tip waiters/waitresses more, and at places we frequent, we definitely do get treated pretty nicely. Not, like, a huge amount more. But where it'd normally be like $4 he leaves like $6 or something.
>>7791919
>The one and only time I had fun working there was when a party bus of visiting rugby players from the UK showed up just before close. That shit was a party for all involved.
Sounds fun. Whadja get to do for this extravaganza?
I don't get why wait and cook staff always bitch about people coming in right before closing, granted I don't do it because I know you guys will get pissy, but if you don't want people coming in, then close earlier. If the establishment is open, it's open and you are expected to serve whoever walks in the door and give them as good an experience as anyone else. Stop bitching about actually having to do your jobs.
I worked as a line cook closer all the time, I didn't mind staying late to close because I understood it was my JOB and that was what I was getting paid to do. Sure it's nice to get out early sometimes, but you can't always expect that to happen. If you really don't like it, go find a new job. But in the mean time shut your whiny mouth and do what you're told.
>>7793472
What's the correct usage?
>>7794545
Well, it's technically a double negative with the "ir-" and "-less" both attached.
Regardless is the word you would probably want to use.
>>7794282
I always leave a 20 or 20%, whichever is more. they seem to remember me if I go back.
>>7794297
>Stop bitching about actually having to do your jobs.
That makes it take longer to close. Also it's been said several times in the thread. You have to wait for them to finish eating to wash their dishes.
>>7794272
We have legitimate hours... not sure if you actually know what that word means.
We account for closing by scheduling people longer. Same thing for opening.
But if some asshole comes in 10 minutes to close, and doesn't get his shit to go, which we do suggest, then we have to wait for the asshole to eat his food.
Why does everyone on this board want to sit in empty restaurants watching young men clean up kitchens?
>>7794258
>>7794272
this kept going... hurray!
Another of my implementations at Chez Focacta (not the actual name) was a schedule buffer - We close the restaurant at 10:00. Steps can be taken to get a headstart anywhere from 9:00 onward, BUT, the schedule goes until midnight, and any cut corners or quality by lazy/rushed staff is met with creative repercussions (or, if a hangover is expected, an early morning call from the breakfast crew or owner: "Hey. The grill looks like someone puked shit on it. You wanna come take another stab at this?")
>>7794668
It's a fetish.
>>7794668
>We account for closing by scheduling people longer. Same thing for opening.
Evidently you don't account for clean-up time, which is what I was talking about. When I say "legitimate hours", I mean "The hours you actually want to be open until the hours you actually want to be closed".
The place closes at 10 PM but you want to get out sooner? Stop taking orders after 9. Easy. I don't see why it's so difficult to just, y'know, refuse orders after a certain point instead of saying "Oh it's X time until the restaurant ACTUALLY closes". If that's a problem, just make it so someone can't order when you want to clean the place up.
Just because the restaurant isn't taking orders doesn't mean you're not still operating. If some dipshit customer wants to tell you how to run your business, you can tell them to fuck right off.
I worked at a Country Club for about a year and I did my best to serve everyone regardless of what time it was. The staff however were just shit though.
>Kitchen remained open despite sewage leaking all over the floor (I wish I was lying)
>Servers hate the members because the members have money and they don't.
>One of the servers swears that she can talk to ghosts and she spoke to one in the Club
>The staff just didn't give a shit. If they dropped food on the carpet they'd just pick it up and serve it
Worst of all was the members were paying out of the ass to come to this shithole
>>7793234
Shitty storytime here
>Work at a Country Club
>Cute 10/10 Latina milf w/ curly hair works as a dishwasher
>Always smiles, offers food, and says hello
>Rest of the staff are dogshit idiots
>Dishwasher was the only reason I cared to work there
>One day I didn't see her anymore
>Replaced by old grumpkin
I didn't want to ask what happened to dishwasher because I didn't want to seem like a creep. Either way, I just stopped showing up to work because that place was shit anyway.
>>7792896
haha this guy
>When the front of the house manager says she knows your job better than you
WISH YOU COULDA TOLD ME THAT WHEN YOU WERE ASKING ME IF MAYO HAD LACTOSE.
>>7790687
if it's a sit down place, i'd never go 10-15 minutes before closing, but if its just a place with a counter and i'm getting take out, fuck you, i'll take my food and be out before close, i don't care if you prefer to have everything cleaned up 30 minutes before close.
>>7791614
I just got done service and I literally had someone with a 'nut allergy' insist on ordering squid even though its marinaded in a mix of soy, yuzu and peanut oil.
>>7795053
>I'll have this with fries but I have a severe allergy to a thing
>Our fryer oil is contaminated with the thing and changed weekly so we can't serve fries to you
>Oh nevermind lol just don't let it touch my food
The worst kind of people
>>7795072
I was furious for the whole service. I had the server, poor guy, go out three times and tell the cunt that I wasn't going to risk his safety and my possible incarceration for culpable homicide. Each time the guy was like "lol its ok ill be fine"
Eventually the manager asked hijm straight up if he was lying, shamed him at his table for doing so and asked him to leave.
Throwing around such serious things like allergies can get people with real allergies killed.
Rate how much you hate my mom
>Asks for changes in the meal
>Asks about the ingredients of things like the fucking sauce
>Asks if you can make the sauce or any important components with out X that she doesn't want
>Asks the waiter to tell the manager/cook about something she didn't like/agree with aand believes they care about her opinion
>Tells the waiter how the owner should run the business
>Vegan
I hate eating out with her because she always has some bullshit food restriction or keeps telling the waiters stuff they don't give a fuck about.
Oh, and she never asks to replace a juice if it has sugar (she doesn't eat sugar) because she is afraid of spiting.
>the blacks who order things well done and don't tip
>the middle aged mom who puts away a full bottle of wine when it with her kids
>the business people on lunch who get one check for their food (paid with company card) and a second bill for their drinks
>the Mexican cook who talks shit all day but the moment someone said something to him he gets violent
>the waiters hiding behind the Dumpster so management doesn't know they're taking a smoke break
>the manager who is constantly taking able breaks
>the one Hispanic who speaks little English but is is hardest worker in the place
>>7795079
allergies are on a spectrum though
I don't see the issue if he told you it was just mild
>>7795079
As long as the peanut oil is highly refined it shouldn't cause an allergic reaction. With that said I understand your reaction because I've been behind kitchen for allergics. The mere risk of having an ambulance to your restaurant makes you cautious as fuck.
>>7795267
All allergies are treated the same. Stuff from the cooler, stringently cleaned equipment and excessive caution.
If you'll turn around and say your allergy isn't a big deal because you don't want it restricting what you can eat, don't bother pointing it out in the first place.
>>7795349
I can't say I understand your attitude, but I've never worked behind the counter
>hey does this have nuts in it or anything?
>I have a mild allergy that causes some discomfort
>HOLY FUCK
>SHUT
>DOWN
>EVERYTHING
>>7795363
>I've never worked behind the counter
That's why.
>>7790687
I work in a vegetarian, vegan friendly, restaurant in a college town in middle U. S. of America. Basically all our customers are the worst type since they are either self-righteous SJW vegans with a chip on their shoulder or normie locals/students' parents dragged to this place against their will.
>glutards
>vegan idjits
>"do you have chicken" out of placers
>brown rice eaters
Bunch of mongs, if you ask me.
The worst fucktards are the ones who order a wrap but without the wrap, served in a bowl. The way our menu is structured we have all but one of our wraps replicated by a bowl with one minor subsitution (e.g. spinach in the wrap, broccoli in the bowl or exact same ingredients minus lettuce in the bowl version of a dish). This bothers me because the owner insists that if this sort of order comes in we have to make a completely different dish with different presentation than the bowl version of a wrap but if a bowl is ordered as a wrap we just chuck the shit in there and roll it up.
At least I get to make soups three times a week so we have some flavor and variety. Some regulars come in and ask whether the owner or I made the soup, if I made it they order it so I am regaining some respect for customers because I'm a butthurt egoist.
>>7795253
We definitely work at the same place.
>>7795596
>people asking if you make soup to order
>this causes you to regain respect for customers
How exactly does that work? That's a fucking retarded question because there's no way in hell that 99.99% of soups are actually made to order. Sure, you might cook some noodles or ladle it in a bowl, throw some cheese on top, and broil it, but that isn't fucking made to order.
>>7795596
That bowl vs. warp stuff just sounds stupid and inefficient. Why not do it like an ice cream place where you have a core item (the ice cream) and addons (sprinkles, sauces) and then the option of a having it in a wrap (cone) or bowl (bowl?
And isn't the stuff from a vegetarian wrap, but in a bowl, just a salad?
>>7795613
they didn't say make to order though. just three times a week anon makes the soup and not the owner, and they like anon's soups
yer fukkin retarded m8
>>7790732
>if her son has too many calories she has to give him an epi pen for some reason
the beetus?
Parents who have children younger than...let's say 14.
>>7795627
you're right I can't read
will someone make me coffee?
It's only half past closing time. I KNOW YOU'RE STILL IN HERE YOU JACKASSES!
>>7795613
As this anon noted >>7795627 I only make soups a few times a week. Some of the regulars, presumably those who like soup, have noticed that there's a difference between the soups made when I work and soups made when I don't work so they ask.
>>7795615
It's not the most efficient system but it's not my restaurant. For example we have a bowl that contains rice, beans, cheese, tomato, lettuce, avocado and sour cream and comes with a side of salsa. The bowl version contains rice, beans, cheese, salsa, avocado and sour cream.
If someone orders the wrap version without the wrap we have to fabricate a dish with the same ingredients as the bowl and some lettuce but in a different dish with different presentation (because it's not the bowl version and can't be served the same...).
Also, the owner is unstable.
>>7795672
**we have a wrap....the bowl version comes with...
Oops
nut allergy guy here
>>7795053
I would just say "oh alright nevermind then" and order something without the allergen and be impressed by the fact you said that. I would probably even come back just for that reason if the food was good enough. a lot of places don't appear to take the allergy seriously, even if they actually might. showing you as a server know that much about the food is actually suprising to me, as someone with a legitimate allergy.
>>7795072
I would just order something else and maybe ask for the server's help. I leave either a 20 or 20% as a tip, whichever is more. of course, they don't know that until after I leave.
I don't know how to let the server know ahead of time so I can reap the benefit, but if it seems like the gesture might make that person's hour/shift then i guess it's worth it. they generally seem to remember, if I go back.
>cashier at counter (no table service)
>guy asks a bunch of questions like "is the fruit fresh" that obviously i can only answer one way
>i think ok he's never eaten here before
>orders food for his party of 6
>"Do people really tip you? Seems like it isn't worth it seeing what your job is."
>speechless for a second
>"Uh, yes sir, people do actually tip all the time, it's split with the kitchen staff..."
>he doesn't tip
>co-worker tells me this guy has been here loads of times
i mean tons of customers don't tip & i don't really care but how do you literally say to a service worker's face that they don't deserve tips on principle. i fucking swear.
>>7792662
That second story infuriates me.
>>7794759
>Evidently you don't account for clean-up time, which is what I was talking about.
Holy fucking christ.
No. We do. We schedule people longer, which is what you just explained back to me.
We closed at 9 today. Everyone was scheduled till 9:30. Other two people got done before then and then I got out at 9:34 and locked up. I have to leave last so I can lock the doors.
What part of
>We schedule people longer
Did you not understand holy shit
For me, it's church crowds. Live in the bible belt area, so about 3 times a week after evening services or whatever we get full up.
All of that business is nice, but holy shit they are the rudest, most entitled, messiest group of people I have ever had. They never clean up anything, leave tons of garbage, don't watch their kids so the kids make a fucking mess. Garbage, sauces, napkins, soda, cups all over the tables, chairs, and floors.
The only plus side, if any, is all they do is gossip. So I get to listen to table 1 talk mad shit about table 5 and vice versa.
>>7795713
Ive never been to a place where you are supposed to tip a cashier
>>7795761
they usually just have a little jar or container next to the register for you to place tips in but don't acknowledge it
I sometimes dump loose change i have/get if my wallet's feeling heavy
Is it really so bad to ask for changes? I'm not talking fundamental changes but stuff like
>chicken with x y and z toppings
>"Can I get this with z removed?"
>"Can I get z removed and maybe a little extra x?"
Do you guys get paid so little that paying attention to a little minutiae in an order is a hassle?
>>7795809
I think it's completely dependent on where you are
most of the time adding them to add or omit a single ingredient is perfectly fine.
just don't be an ass about it, etc.
and even at places that market themselves around bowing down before you, you can definitely go too far by essentially changing out the dish entirely
>>7795818
See, I don't think I've ever seen someone change the dish entirely. Can you give me an example? Like, someone ordering chicken marsala and asking for a cheese sauce and no mushrooms kind of order? (I disgusted myself typing this)
>>7795824
preface: I've not actually worked in the service industry
but I can easily imagine someone using "substitutions" to cheap out a place, or people just being insanely picky
>hey you know this mushroom risotto?
>I actually don't like mushrooms a lot so can you omit them?
>and it says it's made with a chicken stock
>I don't eat anything that can move freely
>can you replace this with vegetable stock? you guys don't have one? WHAT KIND OF ESTABLISHMENT IS THIS ETC.
>oh and since you're omitting the mushrooms and saving yourselves some money on that can you shave some truffle over the dish instead?
Given the sheer volume of shitty people eating out, this has to have happened at some period in time.
>have a severe stutter like that one movie about the king of England
>absolutely hate ordering out because it takes me a full minute or two to get the words out
>job makes me travel and in a hotel room I don't really have the option to cook
>half the time the waiter/cashier gets really antsy or visibly annoyed
>always suspect someone is spitting into my food because they think I'm an asshole
>>7792634
>That said, I find all three of them to be rather familiar and impolite.
Next time I'll treat you like the mindless drone you want to be instead of another human being just doing their job.
>>7795854
Don't worry about it, man. The people taking your order are way more likely to just be feeling uncomfortable, they probably feel a little bad for you, no offense.
>>7795857
Not that poster, but how is that feeling like a drone? If anything, that's a more familiar way of speaking. If I were making a sandwich for a buddy and he said "gimme some of that and this and...oooh lots of that" I would find it perfectly fine. Tone of voice matters a lot here, but remember that you are -getting paid-. As someone who has worked retail, the job is demeaning but you are still being paid to do it. I can get behind some anger about being treated like a drone if you are doing something out of the good of your heart, but you aren't in this case. If you work at a charity like Doctors Without Borders and everyone you help is short with you, yeah, bitch about it.
>>7795870
>The people taking your order are way more likely to just be feeling uncomfortable, they probably feel a little bad for you, no offense.
this
I don't think there's a quota on how many people they have to serve per hour
don't worry about it
>>7792582
>minimum wage
ahahahahhahahahahahahahahahahahahahhahahahahahhahaha, oh god, he thinks Chefs make min wage
>>7795960
congrats on responding to a bait post made nearly 24 full hours ago
>>7790687
I never minded customers coming in late, I was basically being payed to stand around doing nothing until they left
>Work at what is essentially glorified street food shop
>Working register while coworker is doing food
>Black guy walks up and begins order
>Mumbling like mad (wtf do black guys do this?) and wont look me in the eyes
>"Can you please repeat that sir?"
>He looks visibly mad
>Mumbles more, I can make out that he wants a burger meal, but I cant understand what he wants on it
>He gets frustrated and goes over to coworker
>Mumbles something at coworker, coworker seems to understand what he wants
>Coworker tells me what the guy wants and I ring him up
>I leave the front to go do some shit in the back
>Coworker tells me later that the customer started ranting about me being terrible at my job after I left
>Coworker defended me, pointed out that I was polite the entire time, and that I am somewhat hard-of-hearing
>Customer then complains to manager about both the service and the food
>Manager apologizes, customer leaves
The manager actually ended up banning that guy later because multiple witnesses saw his shitty behavior.
>>7795973
Congrats to you to responding to a post responding to a bait post made nearly 24 full hours ago
>2 years ago
>working at Red Robin
>lady comes in EVERY WEEK
>deathly allergic to tomatoes
>whyareyouhere.jpg
>have to clean the whole line
>everyone washes hands
>treat it like the fucking fukushima reactor
>>7793234
>Cooks are the worst.
Waitresses are fucking parasite scum.
> working at Pizza Hut
> Customer comes in pissed
> Ordered food online, never got delivered
> Order sent to another
> He's got a dozen ten year olds terrorizing his home
> offer to make his whole order, free, and have it ready in ten minutes
> Sill pitching a bitch fit
> Sympathize, again offer a shit ton of free food
> Can't stop bitching, threatens my job
>"Allllrighty then"
> Not a Jim Carrey fan, becomes more upset, storms out
>>7793538
Fuck, man.
I could never be a FoH guy.
>>7795142
Sounds exactly like my mom, minus vegan. As much as I love my mom, I hate going out to eat with her.
>>7795854
That sucks. I can tell you that when I worked at Safeway in the deli, there was a stuttering guy and he was pretty bad. Sometimes I couldn't understand him but I just was very patient with him, and let him say what ever he wanted and I was always nice to him.
I've stuttered a few times in my life and it's such an embarrassing thing. It hasn't happened in a while (and now that I think about it, that'll probably cause it to happen later on this week... great) but I also have a word salad problem? It's also pretty embarrassing but most people are forgiving.
If you're not familiar, it's when you say the last part of the sentence first and things like that. Or you just constantly say things you don't mean, which makes people think you're lying I've come to find...
Server here.
My biggest fucking pet peeve
>Go to a table
>"Hi everyone, how are we all doing?"
>"I WANT A WATER"
Fuck these people.
>>7796087
>not walking up to the table with water before getting proper drinks
Come on dude im a fucking cook and i could do a better job that you dumb FOH fucks
>>7796099
Nigger I am not going to waste my time grabbing six waters for the table when I should be spending that time immediately going over there to greet them. Especially when they might not even want water.
>>7796099
Not all places do that.
>>7796087
Move to the south, lot more friendly folk
>>7795363
You might be OK with risking your life for a meal but we are not. If you have a reaction and you or your family press charges, we would be liable and go to prison
>working at local pizzeria
>middle aged woman orders specialty pizza that comes with olive oil instead of pizza sauce
>doesn't notice tomato slices are listed as a topping
>Returns it saying she's allergic to tomatoes
>exchanges it for regular cheese pizza
>mfw it has tomato sauce on it
