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Anonymous
2016-03-17 18:04:46 Post No. 16927868
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Anonymous
2016-03-17 18:04:46
Post No. 16927868
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I recently sold a fairly high value model plane ($1200). I packed it pretty darn well but it still managed to get damaged in transit, but the buyer paid an extra $50 on top of shipping to fully insure the model. He sent me pics of the damage, I pursued the insurance claim, and the courier company paid out, so I now have $2400.
The buyer should obviously be refunded, but should he keep the model as well? He's already started to repair the model. From a legal and moral standpoint, should he get a refund and keep the damaged model because he's the one who paid extra for insurance?