Someone got access to an account of mine on a website, and managed to purchase stuff without giving submitting my card information. Feeling quite mad right now.
How can I get my money back and find out who it was?
I hope this doesn't violate Global Rule #1.
Call your credit card company or bank and submit a fraud statement. Change your passwords, run an antivirus, don't open weird emails
>>17291680
Thank you for responding. I have asked my credit card company to place a fraud alert, changed my password and I am running Norton 360 right now (it's running rather slow though).
Should I contact the police somehow and ask them to "trace" the person who did this... should I contact the website admins and ask them to give the perpetrator's ip adress or something to the police?
I don't know if the person or people who did this live in my country, they could be living in China or Russia for all I know..
>>17291676
banks often have default cover for credit card fraud
if they didn't nobody would use a credit card
so ask the bank what their policy is, and heck your documents until you get straight answer
next block transfers to/from whichever company involved by asking your bank, unless the company used your credit card.
the company it'self should have a credit card policy, and the law probably obligates them to even more
failing that, lodge a fraud complaint with the police, who will obtain the identity of the fraudster (nobody will give that information to you), and the police will find the lost money
so in sort
1. talk to your bank
2. talk to the police